Student Center Assistant (Norfolk)
Virginia Community College System
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Job summary
Tidewater Community College in Norfolk seeks a Student Center Assistant to monitor spaces, engage with students, and support a safe, inclusive campus environment.
The role focuses on quality service at the Student Center, event setup, and helping develop campus culture. Schedule is 29 hours per week, weekdays 8:30 AM to 5:00 PM, with occasional evenings and weekends.
Qualifications
- Active listening and understanding student concerns.
- Demonstrated interpersonal communication and customer service skills.
- Basic computer skills in Microsoft Suite and Google Suite.
- Ability to interact in a courteous and professional manner.
- Strong organizational skills and ability to prioritize duties.
- Experience with activities and event planning; and with event setups.
- Ability to take initiative and work independently or in a team.
Responsibilities
- Provide quality service in the Student Center areas: Office of Student Life, Information Desk, event spaces, and Fitness and Gaming area.
- Ability to work independently and report participation highlights to supervisors.
- Perform routine maintenance and clean spaces.
- Provide input on campus culture and out-of-classroom education enrichment.
- Report facility and event concerns to appropriate personnel.
- Provide feedback on ways to improve processes and services.
- Notify staff immediately in emergencies, disturbances, or alarms within the center.
- Adhere to closing procedures and conduct floor walk-throughs and equipment shut-down.
- Review institutional policy and maintain compliance; perform other duties as assigned.
Skills
Job description
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 25,000 students in 2024-25. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College ( TCC ) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,399 graduates in 2024-2025, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 33% enrolled at TCC . TCC’s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.
The Norfolk Campus Student Center provides a quality space and program opportunities for students to study, relax, play, exercise, learn and interact with other students, staff and the Hampton Roads Community. The Student Center Assistant will monitor these spaces, facilitate activities, and engage directly with students to create a co-curricular environment that is safe, orderly, inclusive, and inviting for the entire student population. Additionally, the Student Center Assistant is responsible for supporting student leadership development. This position is integral to cultivating positive experiences for guests of the Student Center.
Job Functions:
- Provide quality service in the various areas of the Student Center, to include the Office of Student Life, Information Desk, event spaces, and the Fitness and Gaming area.
- Ability to work independently.
- Report participation highlights and attendance data to supervisors.
- Perform routine maintenance and clean program and workspaces.
- Provide input on the development of campus culture and out-of-classroom education enrichment.
- Report facility and event concerns to appropriate personnel.
- Provide feedback and input on ways to improve processes and services.
- Immediate notification to proper professional staff in the event of emergency situations, disturbances, or alarms within the center.
- Adhere to standard closing procedures, including floor walk-through and equipment shut-down.
- Review institutional policy and procedures to maintain compliance. Other duties that may be assigned.
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
- Ability to perform active listening and demonstrate an understanding of student concerns and needs being relational.
- Demonstrated interpersonal communication and customer service skills.
- Basic computer skills in operating and troubleshooting Microsoft Suite and Google Suite.
- Ability to interact in a courteous and professional manner.
- Ability to follow instructions.
- Demonstrated strong organizational skills.
- Experience with activities and event planning; and with event set-ups (i.e. experience setting up tables, chairs, equipment, etc.).
- Ability to take initiative, to perform duties independently and as a member of a team.
- Demonstrated ability to prioritize duties in a fast-paced, dynamic environment.
- Punctuality and the ability to work a flexible schedule to support the various events and hours of operation of the building.
- Demonstrated ability to enforce and adhere to all relevant policies and procedures set forth by the Norfolk Student Center and Tidewater Community College.
N/A
Operation of a State Vehicle No
Supervises Employees No
N/A
Posting Number WGE_3545P
Recruitment Type General Public - G
Number of Vacancies 1
Job Open Date 11/05/2026
Job Close Date 11/12/2026
Agency Website TCC.edu
Contact Name Lizette White
Email jobs@tcc.edu
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
The Virginia Community College System ( VCCS ) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
The Virginia Community College System ( VCCS ) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts ( ADA and ADAAA ), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
VCCSuses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Required fields are indicated with an asterisk (*).
- * Are you willing to work at our Norfolk campus?
- Yes
- No
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