Student Campus Event Operations Assistant

American University; Washington, Northern (District of Columbia, KY); Hybrid; USD 23,000 - 32,000; Part time

Job summary

American University is seeking a Student Operations Assistant to support the Office of Special Events with administrative tasks and event logistics on the Main Campus in Washington, DC. The role offers hands-on experience in planning, budgets, vendor coordination, and guest services for campus-wide events.

Under supervision, you will assist with event day operations, communications, and post-event follow-up while gaining exposure to a broad range of university activities and resources.

Qualifications

• Bachelor's degree or equivalent experience supporting event logistics and/or communication efforts.
• 2 - 4 years of relevant experience.
• Excellent written, verbal, interpersonal, and customer service skills.
• Experience supporting the planning and execution of high-level events is preferred.

Responsibilities

• Monitor and respond to department email accounts by routing inquiries to the appropriate staff member and assisting with routine communications as directed.
• Manage and track event budgets, reconcile expenses, and submit invoices for payment.
• Oversee the borrowing of department-lendable items while maintaining organization and inventory.
• Maintain event files, shared calendars, digital documents, and other administrative resources to support office operations.
• Develop relationships and manage contracts with on-campus venues, departments, caterers, photographers, and other partners.
• Compile meeting materials, agendas, and post-event meeting notes as requested.
• Prepare event supplies, signage, registration lists, name tags, programs, and other departmental materials.
• Support post-event administrative tasks, including cataloging feedback and assisting with event closeout documentation.
• Perform other administrative duties and special projects as assigned by the Director or Assistant Director of Special Events.
• Assist the Special Events team with executing university events, including commencement ceremonies, university receptions, presidential events, and other strategic programs.
• Provide event-day support through event setup, welcoming guests, staffing registration and check-in, directing attendees, monitoring event spaces, and assisting professional staff with operational needs through breakdown.

Skills

Prioritizing and Organizing

Developing Plans

Judgment & Decision Making

Information Analysis

Creativity

Team Support

Strategic Thinking

Customer Service

Education

Bachelor's degree or equivalent

Job description

American University is seeking a Student Operations Assistant to support the Office of Special Events with administrative tasks and event logistics on the Main Campus in Washington, DC. The role offers hands-on experience in planning, budgets, vendor coordination, and guest services for campus-wide events.

Under supervision, you will assist with event day operations, communications, and post-event follow-up while gaining exposure to a broad range of university activities and resources.