Hybrid Student Financial Services Specialist: Aid & Billing

Barnard College; United States; Hybrid; USD 70,000 - 75,000; Full time

Job summary

Barnard College is hiring a Student Financial Services Specialist to support students with tuition billing and financial aid. This hybrid position requires strong customer service and communication skills, adhering to compliance and promoting financial literacy.

The ideal candidate will assist with student accounts, provide timely information on financial aid, and develop innovative service technologies. A Bachelor's degree and 2-3 years' experience in financial roles are required.

The salary range is $70,000 – $75,000 annually, based on qualifications and experience.

Qualifications

• Minimum of 2-3 years’ experience in student accounts, financial aid, or related role.
• Strong knowledge of federal and state financial aid regulations.
• Ability to handle sensitive and confidential information with professionalism.

Responsibilities

• Provide guidance on financial aid and billing matters.
• Communicate appeal decisions and provide counseling on loan programs.
• Support administration of outside scholarships and retention initiatives.

Skills

Customer service skills

Communication skills

Analytical skills

Problem-solving skills

Interpersonal skills

Education

Bachelor’s degree

Tools

PowerFAIDS

Technolutions Slate

Workday

Job description

Barnard College is hiring a Student Financial Services Specialist to support students with tuition billing and financial aid. This hybrid position requires strong customer service and communication skills, adhering to compliance and promoting financial literacy.

The ideal candidate will assist with student accounts, provide timely information on financial aid, and develop innovative service technologies. A Bachelor's degree and 2-3 years' experience in financial roles are required.

The salary range is $70,000 – $75,000 annually, based on qualifications and experience.