Student Assistant (Ticket Office)

Auburn University; Auburn (AL); On-site; USD 16,531 - 22,041; Full time

Job summary

Auburn University is seeking a Student Assistant to support the Auburn Athletics ticket office, including selling and distributing tickets, handling payments, and delivering front-line service at football and other events.

Enrolled students will assist with office tasks, data entry, and event promotion; this role requires evening and weekend work, with some weekday hours possible, and offers valuable campus work experience.

Qualifications

• Enrolled student at Auburn University.

Responsibilities

• Provide day‑to‑day support for ticket office operations, including basic administrative and office tasks.
• Assist with selling and distributing tickets, processing cash and card payments, and balancing transactions.
• Deliver front‑line customer service by answering ticket‑related questions in person, by phone, and via email.
• Support event and office preparation, including organizing materials, printing, and distributing tickets.
• Assist staff with projects, outreach efforts, and promoting upcoming games and events to increase attendance.
• Perform clerical duties such as filing, data entry, record‑keeping, and organizing documents.
• Help track ticket usage and maintain accurate records to support compliance, reporting, and audits.
• Maintain an organized, efficient ticket office environment and support general operational needs as assigned.

Education

Enrolled Auburn University student

Job description

Overview

Auburn Athletics is excited to begin the search for a Student Assistant to assist in the sales and distribution of Auburn Athletic Tickets.

These positions require some work on nights and weekends at ticket‑ed sporting events (Football, Men’s and Women’s Basketball, Gymnastics, Baseball, and Softball). Working Football is a Requirement (4 hours prior‑end of 1st quarter).

There may be additional opportunities to work office hours during the week (8:00am‑5:00pm Monday‑Friday).

Responsibilities

• Provide day‑to‑day support for ticket office operations, including basic administrative and office tasks.
• Assist with selling and distributing tickets, processing cash and card payments, and balancing transactions.
• Deliver front‑line customer service by answering ticket‑related questions in person, by phone, and via email.
• Support event and office preparation, including organizing materials, printing, and distributing tickets.
• Assist staff with projects, outreach efforts, and promoting upcoming games and events to increase attendance.
• Perform clerical duties such as filing, data entry, record‑keeping, and organizing documents.
• Help track ticket usage and maintain accurate records to support compliance, reporting, and audits.
• Maintain an organized, efficient ticket office environment and support general operational needs as assigned.

Qualifications

Enrolled student at Auburn University.

Minimum Knowledge, Skills, And Abilities

None.

Why Work at Auburn?

• Gain valuable work experience! Student employment allows you to explore different interests, identify strengths, and make informed decisions about your future career goals.
• Build your network! Interacting with faculty, staff, and fellow students can lead to valuable connections and potential mentors.
• Make a difference! Have the satisfaction of knowing YOU are a part of providing the premier academic experience at Auburn and the life‑changing work our students and employees perform.

Equal Opportunity Compliance Statement

It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.