Student Assistant- Student Center

Salem-Academy-and-Colleg; Winston-Salem (NC); On-site; USD 16,531 - 22,041; Part time

Job summary

Salem College is seeking a part-time Student Center Assistant to support daily operations in the Student Center, delivering front-line customer service to students, faculty, staff, alumni and visitors. You will serve as the primary reception point, assist with guest services, facility operations, event support, equipment check-out, and building information.

Responsibilities include answering phones, greeting visitors, processing room reservations, assisting with newsletters and social media, and

Qualifications

• Commitment to the mission of the Office of Student Affairs.
• Excellent customer service skills and professional work habits.
• Ability to communicate and partner with a diverse group of stakeholders.
• Ability to work independently and take initiative.
• Excellent oral and written communication skills.
• Experience planning and organizing meetings, events and programs.
• Dependable and organized; able to multi-task.
• Physical ability to sit, stand, lift up to 50–70 pounds, and climb stairs as required.

Responsibilities

• Provide administrative support by answering phones, greeting visitors, and directing inquiries.
• Process reservations and monitor conference room usage.
• Monitor and respond to posting violations involving student organizations.
• Assist in conference room setup with furniture and technology.
• Support development of resources and promotional materials for Student Activities.
• Coordinate programs to foster community among stakeholders.
• Restock sanitary products in bathrooms regularly.
• Assist with the Student Activities weekly newsletter and social media posts.

Skills

Customer service

Communication skills

Multitasking

Teamwork

Organization

Initiative

Job description

Position SummaryThe Student Center Assistants support the daily operations of the Student Center by providing exceptional front-line customer service and creating a welcoming environment for students, faculty, staff, alumni, and visitors. Serving as the primary reception point for the Student Center, Office Assistants assist with guest services, facility operations, event support, equipment check-out, and building information. They also complete administrative projects and provide operational support to the Student Activities staff to ensure the smooth day-to-day functioning of the Student Center and its programs, events, and services.Essential Duties and ResponsibilitiesProvide administrative support by answering phones, greeting visitors, answering routine questions to determine needed resources, make referrals, and provide information on policies, office services, and programs.Process reservations and monitor conference room usage in Student Center.Monitor and respond to posting violations involving student organizations.Provide set up for conference room space including furniture and technology assistance.Assist in the development and implementation of resources, programs, and projects for Student Activities.Assist in the compilation, design, and delivery of resource materials that support Student Activities to include media wall slides, table tents, and social media promotion.Assist staff with coordinating programs that will foster an increased sense of community among stakeholders who use the Student Center.Restock sanitary products in bathrooms regularly.Assist with the Student Activities weekly newsletter and social media posts.Other duties as assigned.Required QualificationsCommitment to the mission of the Office of Student AffairsExcellent customer service skills and professional work habitsDemonstrated ability to communicate and partner with a diverse group of stakeholdersAbility to work independently and take initiativeExcellent oral and written communication skillsPrior experience planning and organizing meetings, events and programsDependable and responsibleOrganized and able to multi-taskAbility to act as a team memberPhysical FunctionsWhile performing the responsibilities of the Student Center Assistant, the employee is required to sit for varying lengths of time; bend, squat, reach, lift, push, and pull up to 50 pounds to 70% of the time; regularly stand, walk, and kneel and regularly ascend/descend stairs; physically able to operate the equipment required to perform duties; ability to lift heavy objects, climb ladders, and work at heights; work in an indoor/outdoor environment subject to changing temperatures; Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions; work may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises, perceive sounds at normal speaking levels with or without correction, and receive detailed information through oral communication; express and exchange ideas by means of spoken word.Salem College is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, age, religion, disability status, sex, sexual orientation, gender identity, veteran status, pregnancy, or any other characteristic protected by law.