Student Assistant - Public Service & Data Entry (Part-Time)

Nigel Wright Consultancy Ltd (UK); Lansing (MI); On-site; USD 17,000 - 21,000; Part time

Job summary

LARA seeks a student assistant to work with the public via telephone, email, mail, fax, web and voicemail to address residential, commercial and industrial utility concerns. The position conducts interviews by telephone on complaints and determines if actions are required.

Responsibilities include inputting web complaints, referrals, mailbox messages and emails into the database, providing back-up for the section, and handling other duties as assigned.

Qualifications

• Current enrollment in high school, vocational or technical school, or post-secondary educational institution.
• No specific type or amount is required.
• Proof of enrollment may include unofficial transcripts, current semester/term schedule, or tuition receipt showing balance of $0.00.

Responsibilities

• Interact with the public by telephone, email, mail, fax, web and voicemail to handle residential, commercial and industrial utility concerns.
• Conduct telephone interviews on complaints and determine if actions are needed.
• Input web complaints, referrals, mailbox messages and emails into the database.
• Provide back-up for the section and handle other responsibilities as assigned.

Education

Enrollment in high school or post-secondary educational institution

Job description

LARA seeks a student assistant to work with the public via telephone, email, mail, fax, web and voicemail to address residential, commercial and industrial utility concerns. The position conducts interviews by telephone on complaints and determines if actions are required.

Responsibilities include inputting web complaints, referrals, mailbox messages and emails into the database, providing back-up for the section, and handling other duties as assigned.