Student Assistant - OIE

Illinois State University; Normal (IL); On-site; USD 21,491,000 - 25,458,000; Full time

Job summary

Illinois State University is seeking a Student Assistant for the Office of International Engagement. The role supports the International House programs, assists with front desk operations, and helps develop social media and marketing materials for OIE.

The position is 20–28 hours per week, with some evenings and weekends. Starting September 1, 2026, it offers student worker eligibility for benefits like 403(b) and requires strong communication, Microsoft Office and Canva skills.

Qualifications

• Experience in customer service, small group leadership, program planning, and/or marketing and social media.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office and Canva.

Responsibilities

• Assist with planning, implementing, and evaluating programs and services for international students and guests, including night and weekend programs.
• Assist with front desk operations and office logistics at Fell Hall, including the OIE front desk.
• Monitor and moderate OIE social media networks and help create marketing materials for I-House programs.
• Participate in staff meetings, trainings, and office events; support general office functions.
• Other duties as assigned based on candidate's abilities and departmental needs.

Skills

Customer service

Group leadership

Program planning

Social media marketing

Tools

Microsoft Office

Canva

Job description

Title: Student Assistant - OIE Employee Classification: Student Help Regular Division Name: Academic Affairs Department: Office of International Engagement

Job Summary

The International House is responsible for promoting international education and cross-cultural understanding on a wide scale throughout the Illinois State University campus and constantly seeks new and innovative ways to engage American and international students in a global dialogue.

Duties/responsibilities (including but not limited to):

1. Assist the I-House Associate Director and Program Coordinator in the planning, implementation, and evaluation of programs and services offered to international students, international guests, and participants in specialized, short-term programs. This will include night and weekend programs.
2. Assist the Office Manager with the operation of the OIE Front Desk on the second floor of Fell Hall.
3. Assist with monitoring and moderating of OIE social media networks, including developing and posting marketing materials for I-House programs.
4. Participate in OIE staff functions, including regular staff meetings, training, office events, and supporting office functions.
5. Other duties as assigned, depending on candidate's abilities, expertise, and departmental needs.

Additional Information

This is a student worker position. The employee in this position will be evaluated at the end of each semester to determine renewal of employment. This appointment is subject to the availability of funds.

Student employees are eligible to participate in the University’s 403(b) Plan. More information can be found here.

Pay Rate

$15.00/hour-$18.00/hour

Preferred Qualifications

• Experience in customer service, small group leadership, program planning, and/or marketing and social media.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office and Canva.

Work Hours

20-28 hours per week. Schedule will vary. May require some evenings and weekend hours.

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:

• Effectively communicate on a daily basis.

Proposed Starting Date

September 1, 2026

Required Applicant Documents

Resume

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

In addition, all appointments are contingent upon proof of eligibility for employment at Illinois State University to perform the required duties described above on your scheduled start date. The Immigration and Control Act of 1986, Public Law 99-603, requires all new employees to file an I-9 in person and no later than three days from the beginning of employment. This may be accomplished within the department or through Human Resources. A list of the types of documentation you will be expected to provide is available at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Failure to comply with this law will result in cancellation of your appointment.

Illinois State University, as your employer, is required by federal law to ensure proper tax withholding from wages and to ensure that the required reporting of employee wages, withholding, and employment taxes is accurate. For this reason, every employee must have a valid Social Security Number registered with the University at the time of employment and/or as soon after as possible, but no later than 45 days from the start date. Failure to comply with this law may result in cancellation of your appointment.

Illinois State University student employees are restricted to no more than 28 hours per week of on-campus employment for all positions held.

International students are restricted by their visa status to no more than 20 hours per week of on-campus employment when the university is in session but may work more when the university is not in session. International students should contact the Office of International Studies and Programs for guidance if they have questions concerning employment restrictions.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at [phone]. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at [phone].