Student Application Analyst

Illinois State University; Normal (IL); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

403(b) Plan

Job summary

Illinois State University is seeking a Student Application Analyst to assist the SAIT applications team with onboarding, maintenance, and troubleshooting of university applications. The role offers hands-on experience applicable to a future IT career and requires the ability to work independently and with a team.

This student position provides up to 28 hours per week between 9:00am and 4:30pm, starting September 2026, and includes participation in the university 403(b) Plan.

Qualifications

• Understanding of client/server/database relationships.
• Understanding of relational databases such as MSSQL and MySQL.
• Understanding of user roles and role-based permissions.
• Ability to follow documented procedures to complete tasks in production applications.
• Ability to abide by data privacy and confidentiality standards and applicable laws.
• Familiarity with ITIL concepts, such as incidents, service requests, change requests, problem records, release and deploy, and the configuration management database (CMDB).

Responsibilities

• Assist the Applications Team with onboarding, offboarding, and maintenance.
• Troubleshoot applications and resolve issues in production.
• Gain practical IT industry experience and demonstrate capability post-graduation.
• Work up to 28 hours per week with flexible scheduling.

Skills

Client/server relationship

Relational databases

RBAC permissions

Procedural compliance

Data privacy

ITIL concepts

Tools

MSSQL

MySQL

CMDB

ITIL

Job description

Title: Student Application Analyst

Employee Classification: Student Help Regular

Division Name: Student Affairs

Department: Student Affairs Information Technology

Job Summary

The purpose of this position is to assist the Applications Team in Student Affairs IT with the support of custom and vendor applications. The duties of this position will include assisting in onboarding, offboarding, routine application maintenance, and application troubleshooting.

The skills and knowledge gained in this role are intended to be a precursor for a professional career in an IT profession, and the successful candidate will be able to use this experience as a practical demonstration of industry experience post-graduation.

Additional Information

Student employees are eligible to participate in the University’s 403(b) Plan. More information can be found here.

Pay Rate

$16.50/hour

Preferred Qualifications

• An understanding of the client/server/database relationship
• An understanding of relational databases, such as MSSQL and MySQL
• An understanding of user roles and role-based permissions
• Ability to follow documented procedures to complete tasks in production applications
• Ability to abide by data privacy and confidentiality standards and applicable laws
• A familiarity with ITIL concepts, such as incidents, service requests, change requests, problem records, release and deploy, and the configuration management database (CMDB)

The successful candidate has a strong technical aptitude and a good understanding of application concepts and technologies founded on either academic coursework or hands‑on experience.

This role requires the ability to work independently and as part of a team.

The candidate will be a self-starter who is motivated to participate in established Student Affairs IT (SAIT) processes and procedures.

Work Hours

Up to 28 hours per week. Various hours - 9:00am to 4:30pm Monday through Friday only

Functional Expectations

• Effectively communicate on a daily basis.

Proposed Starting Date

September 2026

Required Applicant Documents

Resume & Work Availability

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

In addition, all appointments are contingent upon proof of eligibility for employment at Illinois State University to perform the required duties described above on your scheduled start date. The Immigration and Control Act of 1986, Public Law 99-603, requires all new employees to file an I‑9 in person and no later than three days from the beginning of employment. This may be accomplished within the department or through Human Resources. A list of the types of documentation you will be expected to provide is available at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Failure to comply with this law will result in cancellation of your appointment.

Illinois State University, as your employer, is required by federal law to ensure proper tax withholding from wages and to ensure that the required reporting of employee wages, withholding, and employment taxes is accurate. For this reason, every employee must have a valid Social Security Number registered with the University at the time of employment and/or as soon after as possible, but no later than 45 days from the start date. Failure to comply with this law may result in cancellation of your appointment.

Illinois State University student employees are restricted to no more than 28 hours per week of on-campus employment for all positions held.

International students are restricted by their visa status to no more than 20 hours per week of on-campus employment when the university is in session but may work more when the university is not in session. International students should contact the Office of International Studies and Programs for guidance if they have questions concerning employment restrictions.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at [phone]. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at [phone].