Student Assistant - MDHHS Office of Inspector General

State of Michigan; Lansing (MI); Hybrid; USD 21,000 - 25,000; Part time

Job summary

State of Michigan's Office of Inspector General (OIG) is seeking a student assistant to serve as the main point of contact for the Fraud Hotline in Lansing. Under direct supervision, you will answer, screen, and direct calls, gather information from callers, and route complaints to the appropriate OIG unit or enter them into the Michigan Inspector General System for processing.

Requirements include current enrollment in high school or post-secondary education, ability to attach a resume and

Qualifications

• Must be currently enrolled in high school, vocational/technical school, or post-secondary educational institution.

Responsibilities

• Serve as the main point of contact for the Office of Inspector General Fraud Hotline by answering, screening and directing calls.
• Gather information from callers regarding beneficiary welfare fraud complaints and route to the appropriate unit or enter into the Michigan Inspector General System.

Education

Enrollment in high school or post-secondary education

Job description

Office of Inspector General (OIG) - Career Brochure

The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our MDHHS Diversity, Equity, and Inclusion Plan.

This student assistant position, under direct supervision, serves as the main point of contact for the Office of Inspector General Fraud Hotline. Responsibilities include answering, screening, and directing all calls made to the Fraud Hotline appropriately. This position gathers information from callers regarding beneficiary welfare fraud complaints and directs the complaints to the appropriate specialized OIG unit or enters them into the Michigan Inspector General System for processing.

Position Description

Job Specification

To be considered for this position you must:

• Document relevant experience and/or education referred to in the supplemental questions in your cover letter, resume, transcript and/or application to allow for accurate screening.
• Attach a one-pager resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
• Attach a one-page cover letter.
• If applicable, attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature. Please review Civil Service's guidelines regarding Official Transcripts: Official Transcripts (michigan.gov).

Education

Current enrollment in high school, vocational or technical school, or post-secondary educational institution.

Experience

No specific type or amount is required.

The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises.

As a Condition of Employment

This position requires successful completion of a background investigation and a criminal records check. Due to the nature of this position, an additional extensive background check will be conducted on candidates being considered for the vacancy.

Work hour/schedule expectation

20 hours per week (work hours are expected to be completed Monday through Friday, 8:00 a.m. to 5:00 p.m.)

Position Location/Remote Office

The physical location of this position will be based on the county of the selected candidate however, candidate will need to report to Grand Tower - 235 S. Grand Ave., Lansing, MI, as needed. Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered. Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.

Employees will be provided computers to perform state work

Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including:

• A secure work location that allows privacy and prevents distractions.
• A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.
• Suitable lighting, furniture, and utilities.

The Department of Health and Human Services reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.

For information about the specific position, please email [e-mail]. Please reference the job posting number in subject line.

MDHHS is proud to be a Michigan Veteran's Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer.