Student Assistant - Housing

Angelo State University; San Angelo (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

Angelo State University is seeking a part-time student assistant for the Office of Housing & Residential Programs at Centennial Village. The role involves answering phones and emails, assisting students and visitors, and using THD and OnBase software. Work hours are 20 per week, weekdays 8:00 a.m.

– 5:00 p.m., with scheduling aligned to class commitments. Applicants must live on-campus, be free of disciplinary actions, and maintain confidentiality.

Qualifications

• Full-time student available for the full academic year and preferably over the summer.
• Must live on-campus and have no disciplinary actions.
• Confidentiality and discretion must be used at all times.
• Ability to answer phones and emails and assist visitors.

Responsibilities

• Answer calls from students, parents, and other departments.
• Answer housing emails and inquiries.
• Assist students/guests who come into the office.
• Use THD software to answer questions about assignments and status.
• Assist students and/or parents navigating the housing website.
• Communicate accurate housing policy information.
• Check email regularly for communications to residents or from supervisor(s).
• Use OnBase to scan and archive documents and inventories.
• Shred documents that have been scanned; empty shredder regularly.
• Check campus mail and interoffice mail daily.
• Prepare popcorn for Pop-In Thursday and events; clean popcorn machine.
• Provide front desk coverage with other office assistants.
• Monitor copy machine and ensure paper and toner; report issues.
• Organize/clean office, workstation, and break-room areas.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Discretion

Phone etiquette

Time management

Tools

THD software

OnBase

Job description

Position in the Office of Housing & Residential Programs, located in Centennial Village. Position is year-round (closed on University holidays). Hours within 8:00 a.m. – 5:00 p.m., Monday thru Friday, 20 hrs/week, scheduled work hours will take class schedule into consideration.

• Answer phone calls from students, parents, and other departments.
• Answer housing emails and inquiries.
• Assist students/guests who come into the office.
• Use THD (The Housing Director) software to answer questions regarding assignments, application status, etc.
• Assist students and/or parents/guardians navigating the housing website.
• Understand and communicate accurate information regarding housing policies.
• Check e-mail regularly to be aware of any communication sent to residents or any special duties sent by supervisor(s).
• Use OnBase to scan documents/inventories for archiving and to search for archived documents.
• Shred documents that have been verified scanned, empty shredder regularly.
• Check campus mail box and interoffice mail daily.
• Prepare popcorn for Pop-In Thursday and special events, making sure to clean the popcorn machine regularly.
• Provide front desk office coverage rotation with other office assistants.
• Monitor the copy machine and ensure it has appropriate levels/types of paper and toner. Communicate if there is an issue with the copy machine.
• Organize/clean office, work station, and break-room/kitchen area. This includes items stored on shelves, etc. are maintained neatly and organized.
• Other duties as assigned.

Required Qualifications

• Full time student, available entire academic year and preferably over the summer
• Be free of disciplinary actions
• Must live on-campus
• Confidentiality and Policy
  • Confidentiality and discretion must be used at all times. Under no circumstances should any personal student information or work-related topics be shared, including on social media.
  • Must represent ASU Housing at all times by following all housing rules, policies, and procedures.

Preferred Qualifications

Physical Demands

EEO Statement

All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

In compliance with the Americans with Disabilities Act ( ADA ), Angelo State University is committed to providing reasonable accommodations to ensure equal access to employment opportunities for qualified individuals with disabilities. We are committed to ensuring that a qualified individual with a disability has the same rights and privileges in employment as non-disabled employees. If an accommodation is requested for the job application process, please contact our office at [phone] or email us at [e-mail] .

Documents Needed To Apply

Required Documents

• Resume
• List of References

Optional Documents

• Cover Letter
• Other