Student Housing Desk Assistant (20 hrs/wk, On-Campus)

Angelo State University; San Angelo (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

Angelo State University is seeking a part-time student assistant for the Office of Housing & Residential Programs at Centennial Village. The role involves answering phones and emails, assisting students and visitors, and using THD and OnBase software. Work hours are 20 per week, weekdays 8:00 a.m.

– 5:00 p.m., with scheduling aligned to class commitments. Applicants must live on-campus, be free of disciplinary actions, and maintain confidentiality.

Qualifications

• Full-time student available for the full academic year and preferably over the summer.
• Must live on-campus and have no disciplinary actions.
• Confidentiality and discretion must be used at all times.
• Ability to answer phones and emails and assist visitors.

Responsibilities

• Answer calls from students, parents, and other departments.
• Answer housing emails and inquiries.
• Assist students/guests who come into the office.
• Use THD software to answer questions about assignments and status.
• Assist students and/or parents navigating the housing website.
• Communicate accurate housing policy information.
• Check email regularly for communications to residents or from supervisor(s).
• Use OnBase to scan and archive documents and inventories.
• Shred documents that have been scanned; empty shredder regularly.
• Check campus mail and interoffice mail daily.
• Prepare popcorn for Pop-In Thursday and events; clean popcorn machine.
• Provide front desk coverage with other office assistants.
• Monitor copy machine and ensure paper and toner; report issues.
• Organize/clean office, workstation, and break-room areas.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Discretion

Phone etiquette

Time management

Tools

THD software

OnBase

Job description

Angelo State University is seeking a part-time student assistant for the Office of Housing & Residential Programs at Centennial Village. The role involves answering phones and emails, assisting students and visitors, and using THD and OnBase software. Work hours are 20 per week, weekdays 8:00 a.m.

– 5:00 p.m., with scheduling aligned to class commitments. Applicants must live on-campus, be free of disciplinary actions, and maintain confidentiality.