Student Assistant - Front Desk/Mailroom

100 Miami University; United States; On-site; USD 17,000 - 25,000; Full time

Job summary

Miami University is seeking a Student Assistant to support front-desk operations and the divisional mailroom within University Advancement Operations. The role involves greeting guests, managing inquiries, and handling mail, while also entering or updating constituent information for the Gifts and Records team and coordinating office activities.

Work is performed under close supervision as a student employee with responsibilities in data entry, mail distribution, and campus deliveries.

Qualifications

• Strong communication and organizational skills, with the ability to manage multiple tasks effectively.
• Demonstrated commitment to maintaining confidentiality and handling sensitive information with discretion
• Proficiency in Microsoft Office applications, including Word and Excel
• Ability to take initiative, assume responsibility, and work independently on assigned projects

Responsibilities

• Greet donors, alumni, and guests with a professional, helpful demeanor at the front desk.
• Provide support for various office activities to ensure smooth daily operation of the division.
• Receive, sort, and deliver all incoming mail and packages; assist in outgoing divisional mailings.
• Enter and update constituent data in the Gifts and Records database.
• Assist with data collection, research using LinkedIn and other sources, and project support as needed.

Skills

Communication

Discretion/Confidentiality

Microsoft Word

Microsoft Excel

Independent/Initiative

Tools

Microsoft Word

Microsoft Excel

Job description

Job Title: Student Assistant - Front Desk/Mailroom Department University Advancement Operations

JM Worker Type: Student (Fixed Term)

Pay Information

For hourly student pay rates, please visit the Student Job Classification page on the Office of Human Resources website. For salaried student positions, contact the department for pay information.

Duration of Appointment

summer 2026, fall 2026, and spring 2027 Possibly continuing the same schedule for 27-28

Maximum Scheduled Weekly Hours

1

Job Description Summary

University Advancement is seeking a versatile Student Assistant to support both front-desk operations and divisional mailroom logistics. This dual role is responsible for providing a professional first impression by greeting guests and managing inquiries, while also handling the technical and physical aspects of advancement operations. Key duties include managing incoming and outgoing mail, performing campus mail runs, accurately entering or updating constituent information—such as addresses and phone numbers—for the Gifts and Records team, and coordinating office activities.

Job Description Essential Duties

Work assignments are completed under close supervision. Procedures are well established. Employees typically follow well-defined policies and procedures.

Front Desk & Office Support

• Office Hospitality: Serve as the first point of contact for University Advancement; greet and welcome donors, alumni, and guests with a professional and helpful demeanor.
• Operational Assistance: Provide support for various office activities to ensure the smooth daily operation of the division.

Mailroom & Logistics Distribution

• Receive, sort, and deliver all incoming mail and packages to the appropriate units within the division.
• Mail Preparation: Assist in the assembly and preparation of outgoing divisional mailings, ensuring accuracy and timeliness.
• Campus Deliveries: Perform regular mail runs across campus to ensure the timely flow of documents between departments (valid driver’s license required).

Data Management & Research

• Information Integrity: Enter and update constituent data (e.g., changes of address, phone numbers, and email) within the Advancement database for the Gifts and Records team.
• Specialized Project Support: Assist University Advancement staff with complex projects that may include building spreadsheets, managing data sets, and performing research on alumni, friends, or corporations using LinkedIn and other digital resources.
• Research & Accuracy: Review source documents and online platforms to ensure all information is updated accurately, maintaining high standards for data quality and privacy.

Other Duties

• Perform additional duties as assigned to support the goals of the University Advancement team.

Minimum Qualifications

Valid US Driver's License Minimal training or prior knowledge of work is required.

Additional Position Information (if applicable)

For Fall 2026 we are specifically seeking candidates with availability Tuesday and/or Thursday mornings, and/or anytime Wednesday.

Qualifications & Skills

• Strong communication and organizational skills, with the ability to manage multiple tasks effectively
• Demonstrated commitment to maintaining confidentiality and handling sensitive information with discretion
• Proficiency in Microsoft Office applications, including Word and Excel
• Ability to take initiative, assume responsibility, and work independently on assigned projects

Posting Contact Information

Mindy Kennedy [e-mail]

Additional Information

• A criminal background check may be required.
• All campuses are smoke- and tobacco-free campuses.
• This organization participates in E-Verify.

Equal Opportunity/Affirmative Action Statement

Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities.

Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices.

Requests for reasonable accommodations for disabilities related to employment should be directed to [e-mail] or 513-529-3560.

Clery Act

As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at 513-529-2223.

Labor Law Posters for Applicants

Please visit our Labor Law Posters webpage to access all relevant and applicable labor law information.

Our University

Miami University is a major public university with a small college feel. Creating environments for learning excellence and providing career opportunities in Oxford, Hamilton, Middletown, West Chester and Luxembourg, our faculty, staff, and student employees are the fuel that drives Miami! We rank first nationally among public universities for best teaching by U.S. News & World Report. Our opportunities for growth and advancement are not limited to students in the classroom. Our faculty, staff, and student employees are highly valued for their contribution toward the Miami experience. Miami’s main campus is located in Oxford, Ohio, 35 miles north of Cincinnati. A true college town, Oxford features a wide variety of shops and restaurants within walking distance of the main campus.

Our regional campuses are located in Hamilton, Middletown, and the Voice of America Learning Center in West Chester, Ohio. For faculty and staff, Miami offers a great work environment and competitive benefits. We invite you to experience Miami and see how you can support the University’s Mission.