Student Assistant - Employer Support - Hybrid (West Sacramento, CA)

Theuniversityunion; West Sacramento (CA); Hybrid; USD 26,000 - 30,000; Part time

Job summary

CalSTRS is hiring two Student Assistants to support the Employer Services Division. Under supervision, you will gain experience by assisting with retirement-related forms, data analysis, and administrative tasks.

You'll review forms and documents, maintain statistical reports in Excel and SharePoint, and help ensure compliance with the Teachers’ Retirement Law. This part-time, non-benefited position offers flexible hours during the academic year.

Qualifications

• Must be enrolled in at least six semester units (undergrad) or four semesters (grad).
• Working knowledge of Excel, Outlook, Word, and SharePoint.
• Ability to maintain a courteous and professional demeanor with staff.
• Strong analytical and organizational skills with attention to detail.
• Ability to work independently and as part of a team.

Responsibilities

• Perform initial review and analysis of forms to ensure eligibility and completeness.
• Review and apply eligibility requirements per CalSTRS policies.
• Assist with analytical workloads escalated by technical staff.
• Collaborate with teams to resolve data discrepancies and maintain records.
• Use Excel, Outlook, and SharePoint to track work and prepare reports.

Skills

Analytical skills

Communication

Teamwork

Customer service

Attention to detail

Education

High school

Tools

Excel

Outlook

Word

SharePoint

Job description

• Base Pay $19.00 - $22.00 / Hour
• Job Category Part-time, Off-campus , CalSTRS
• Employee Type Student Assistant
• Required Degree High school
• Manage Others No

Description

The California State Teachers’ Retirement System (CalSTRS) is seeking to hire two (2) Student Assistants to support the Employer Services Division. Under the general supervision of a CalSTRS Supervisor, Student Assistants will receive training and gain practical experience by assisting departmental staff with retirement-related forms and document processing, data analysis, and administrative activities.

Student Assistants will work independently and collaboratively on assignments that may include reviewing and processing retirement-related forms and documents, maintaining and updating statistical reports using Excel and SharePoint, and analyzing information to support compliance with the Teachers’ Retirement Law and CalSTRS policies and procedures.

Requirements

Conditions of Employment

This is a part-time, temporary, non-benefited, student position. Employment in all positions with University Enterprises, Inc. is dependent upon the mutual consent of University Enterprises, Inc. and the employee. This means that either University Enterprises, Inc. or the employee can, at any time, terminate the employment relationship at will, with or without cause.

Prerequisites

Students must be enrolled in at least: six-semester units or nine quarter units for undergraduate students; four-semester units or six quarter units for graduate students.

Majors/Fields of Study

Accounting, Business Administration, Communication, Computer Information Systems, Computer Science and Engineering, Economics, Finance, Mathematics, Public Policy and Administration or Statistics.

Work Schedule

F lexible workdays and work hours, Monday – Friday, between 7 AM – 5:00 PM. The final work schedule will be determined by the supervisor.

Additional Work Schedule

Student Assistant and Graduate Assistant employees generally work up to 24 hours per workweek (Monday– Friday) during the academic year and up to 40 hours per workweek during breaks; (winter, spring, and summer).

Compensation

$19.00 to 22. 00 per hour.

Minimum Qualifications

• Must complete each term with minimum unit requirements for Undergraduate and Graduate student classifications. Proof will be collected at the end of each Spring and Fall term.
• Working knowledge of Microsoft Excel, Outlook, Word, and SharePoint.
• Ability to maintain a courteous and professional demeanor when interacting with staff.
• Ability to provide a high level of customer service.
• Ability to communicate effectively, both verbally and in writing.
• Ability to work reliably and dependably, both independently and as part of a team.
• Strong analytical and organizational skills, with attention to detail.
• Ability to adapt to changes in workload, prioritize tasks, and shift focus as needed.
• Knowledge of elementary statistics and the ability to interpret and understand reports.
• Strong critical-thinking and problem-solving skills.
• Experience with data entry and maintaining accurate records.

Preferred Qualifications

• Individuals who are, or have been, a dependent child in foster care, a homeless youth or a formerly incarcerated youth as defined by Government Code section 18220 are encouraged to apply and will be given priority. Please note that prior to appointment, individuals claiming preference under one of these categories will be required to furnish documentation establishing their eligibility.

Duties and Responsibilities

• Perform initial review and analysis of the forms to ensure eligibility, accuracy and completeness.
• Review and apply eligibility requirements in accordance with the Teachers' Retirement Law and CalSTRS policies and procedures.
• Provide assistance with complex analytical workloads that have been escalated by technical staff.
• Collaborate with various teams when data discrepancies are identified to ensure data integrity.
Reviews and analyzes member account information, member records, Teachers’ Retirement Law, and resource materials as appropriate to complete inquiries.
• Use of Microsoft Excel, Outlook, and SharePoint to track work performed, gather and organize data, maintain records and prepare reports as needed.
• Perform quality assurance reviews for forms processing to ensure accuracy and track results for internal auditing purposes.
• Draft written communication using templates to various business partners.
• Engage in verbal and written communication with various business partners.
• Collaborate with division analysts to resolve escalations.
• Analyze and provide recommendations on processes to employers and internal business partners.
• Train and assist new student assistants.
• Prepare and mail audit-related correspondence to members.
• Share and knowledge and share information with Team members as needed.

Physical Requirements

Sit for extended periods; frequently stand and walk; manual dexterity and hand-eye coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computer workstations, telephones, calculators, copiers, printers, and scanners with or without reasonable accommodation.

Working Conditions

Work is performed in a hybrid environment. Students/Employees will be required to work according to the current UEI remote workplace policy and sign a UEI Work from Home Agreement. The decision to permit an employee to work from home is at the discretion of the supervisor or employer and may, at any time and with or without cause, unilaterally terminate the option to work from home.

Summary

The California State Teachers’ Retirement System was established by law in 1913 to provide retirement benefits to California’s public-school educators from prekindergarten through community college.

Today, CaISTRS is the largest educator-only pension fund in the world, and the second largest pension fund in the U.S. CaISTRS administers a hybrid retirement system consisting of a traditional defined benefit plan (Defined Benefit Program), cash balance plans (Defined Benefit Supplement Program and Cash Balance Benefit Program) and a voluntary defined contribution plan (CaISTRS Pension2®) for California’s public school educators prekindergarten to community college. We also provide disability and survivor benefits. CalSTRS is governed by the Teachers’ Retirement Law, part of the California Education Code.