Student Aide - Prospect Heights Learning and Career Center

Harper College; Palatine (IL); On-site; USD 17,000 - 22,000; Part time

Job summary

Harper College is seeking a part-time student worker for the Learning and Career Center in Prospect Heights, IL. The role involves greeting and assisting visitors, handling inquiries, and supporting events and programs at the LCC.

Ideal candidates will deliver excellent customer service, be comfortable with learning new technology, and may speak additional languages; bilingual abilities are a plus but not required.

Qualifications

• Greet and assist Harper College Learning and Career Center students, employees, and the public with professionalism.
• Multilingual ability is an asset but not required.

Responsibilities

• Answer phones and assist with applications.
• Access multiple information systems for operations support.
• Assist with events and programs including the LCC food pantry.
• Collaborate with staff on special projects to support faculty, students and the community.

Skills

Customer service

Communication

Job description

This position is located in Prospect Heights at the Learning and Career Center (LCC) satellite location - 1375 South Wolf Road, Prospect Heights, IL 60070, approximately 10 miles East of the Palatine campus.

Overview

Schedule Information

The LCC has long regular open hours (see below); student worker schedules are determined individually based on course schedule and LCC shift coverage needs:

• Sunday N.A.
• Monday 8 am - 10 pm
• Tuesday 8 am - 10 pm
• Wednesday 8 am - 10 pm
• Thursday 8 am - 10 pm
• Friday 8 am - 4:30 pm
• Saturday N.A.

Maximum hours per week

15 hours per week standard; maximum 20.

Duties of Position

• Greets and assists Harper College Learning and Career Center students, employees, and the public. Provides excellent customer service to all site users. Answers phones; assists with applications; accesses multiple information systems for operations support; assists with events and programs including the LCC food pantry; and works with a variety of staff for special projects as needed to support faculty, students, and the community.
• Multilingual students (especially speakers of Spanish, Ukrainian, Russian, and other high-frequency world languages) are an asset, but languages are not a requirement of the job. An inclusive attitude, comfort with learning new technology, and excellent customer service orientation is key.
• Occasional lifting up to 25 lbs. is required, as is the ability to push heavier wheeled items.