Student Affairs Operations Lead

College of Charleston; Charleston (SC); On-site; USD 39,000 - 50,000; Full time

Benefits offered by this job

Health/Dental/Vision Insurance

Life Insurance

Paid Leave: Sick/Annual/Parental

Retirement

Long Term Disability

Paid Holidays

Free CARTA Bus Service

ETAP

Job summary

College of Charleston seeks an Operations Manager to oversee clerical and administrative functions for the Dean of Students Office. You will coordinate the operation, supervise student staff, and manage reports, schedules, and interactions with campus stakeholders to ensure efficient service delivery.

You will monitor FERPA compliance and support programming initiatives while assisting the AVP for Student Well-being and the Dean of Students. Evening/weekend coverage may be required.

Qualifications

• Bachelor’s degree plus two years of applicable experience required. Master’s degree may be substituted and is preferred.
• Familiarity with FERPA is preferred.
• Training/experience in higher education is preferred, especially within an Office of the Dean of Students or Residence Life/Housing with crisis response.

Responsibilities

• Coordinates administrative, office management, and department support activities including triaging urgent concerns for student support.
• Directs office operations to ensure staff needs are met with high customer service for students, faculty, staff and families.
• Monitors reports and maintains FERPA compliance; supervises student employees; updates departmental web pages and publications.

Skills

Communication

Microsoft Office

Database management

Student information systems

Report analysis

Web authoring

Supervising student staff

Stress management

Judgment & discretion

Education

Bachelor’s degree + experience

Master’s degree preferred

Tools

BANNER

Maxient

Job description

College of Charleston seeks an Operations Manager to oversee clerical and administrative functions for the Dean of Students Office. You will coordinate the operation, supervise student staff, and manage reports, schedules, and interactions with campus stakeholders to ensure efficient service delivery.

You will monitor FERPA compliance and support programming initiatives while assisting the AVP for Student Well-being and the Dean of Students. Evening/weekend coverage may be required.