Student Advisor

CCRES, Educational & Behavioral Health Services; Downingtown (Chester County); Hybrid; USD 25,003 - 35,610; Full time

Benefits offered by this job

Medical benefits for 30+ hours/week

Dental and vision benefits for 20+ hours/week

403(b) Retirement Savings Plan

Employer paid Employee Assistance Program

Tuition discounts

Employee referral bonus

Gift card raffle on pay-day Fridays

Job summary

CCRES, Educational & Behavioral Health Services is seeking a Student Advisor to be the main contact for students at the Brandywine Virtual Academy. This role will communicate with students, families, and school district partners to facilitate understanding of the online learning program.

The ideal candidate will possess a Bachelor’s Degree in education or related field and have strong customer service and communication skills. The pay rate is $22.00 per hour with a hybrid work model.

Qualifications

• Experience as an instructional assistant or teacher preferred.
• Experience troubleshooting computer and technology-related issues preferred.
• Good organizational skills and strong technical aptitude.

Responsibilities

• Be the main point of contact for students in the program.
• Communicate with students and families to help them understand the program.
• Understand the supports needed for students to be successful.

Skills

Knowledge of web-based programs and apps

Excellent customer service skills

Ability to effectively communicate (oral and written)

Strong organizational and time management skills

Ability to adapt to changes

Education

Bachelor's Degree in education or related field

Job description

Opportunity

Make a difference every day by joining CCRES as a Student Advisor through our partnership with the Brandywine Virtual Academy!

OFFERING PAID CREDENTIALS

• Eliminating upfront costs for necessary clearances!

SUMMARY

To be the main point of contact for students in the Brandywine Virtual Academy (BVA). This position communicates with students, families, & school district partners to help them understand the program and maneuver through the BVA systems. This position is also responsible for understanding the supports needed for students to be successful in their online learning.

Position Details

• Location: Downingtown, PA and remote (hybrid) – this position may work from home 2-5 times per week based on program needs
• Schedule: 8:00 AM – 4:00 PM, following the BVA academic calendar year
• Pay Rate: $22.00 per hour
• Start Date: August 11, 2026

ESSENTIAL JOB SKILLS

• Knowledge of web-based programs and apps
• Excellent customer service skills
• Ability to effectively communicate (oral and written)
• Strong organizational and time management skills with the ability to meet deadlines
• Ability to adapt to organizational, system and developmental changes with assistance from supervisor and/or colleagues

EDUCATION AND EXPERIENCE

• Bachelors Degree in education or related field
• Experience as an instructional assistant or teacher preferred
• Experience troubleshooting computer- and technology-related issues preferred
• Excellent customer service and communication skills
• Good organizational skills
• Strong technical aptitude and problem-solving skills

CREDENTIALING

(Clearances current within 12 months)

• PA Child Abuse (Act 151) Clearance
• PA Criminal (Act 34) Clearance
• PA Department of Education FBI Clearance
• Education Documentation – diploma or official transcripts

BENEFITS

• Employees scheduled for 30+ hours per week are eligible for medical benefits, including employer paid medical base plan
• Employees scheduled for 20+ hours per week are eligible for dental, vision, and other supplemental benefits: Life insurance, short-term disability, accidental, critical illness, hospital indemnity, Norton Life Lock identity protection
• 403(b) Retirement Savings Plan – up to 3% employer match
• Employer paid Employee Assistance Program (EAP)
• Tuition discounts through educational partnerships
• Milestone service awards
• Employee referral bonus
• Gift card raffle on pay-day Fridays
• Paid credential renewals

ABOUT CCRES

As a 501(c)(3) non-profit, CCRES Educational and Behavioral Health Services is an organization of dedicated and highly-trained staff members who provide quality services to schools, children, adults, and families. We work collaboratively with school districts, intermediate units, and the behavioral health system.

MISSION STATEMENT

Connecting schools and communities with caring professionals and resources that make a difference where it matters most.

APPLY TODAY FOR IMMEDIATE CONSIDERATION

CCRES is an equal opportunity employer. We value diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

Posted 6/15/26, TY