Student Admissions Concierge & Outreach Specialist

Kansas City; Overland Park (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

Cleveland University-Kansas City seeks an entry-level Admissions Office position in Overland Park, KS. The role handles inquiries, provides information on programs and admissions requirements, and supports campus events and campaigns.

Responsibilities include coordinating mailings, tours, and referrals, while maintaining materials and CRM/SIS data. Strong communication and data-entry skills are essential, with some travel for events as needed.

Qualifications

• Associates Degree required.
• Excellent written and oral communication skills.
• Strong word processing, data entry and proficiency with information systems.
• Ability to communicate effectively with prospective students, parents, staff, administration and others.

Responsibilities

• Serve as initial contact for admissions office in person, by phone, and mail.
• Analyze caller/visitor needs and provide forms or referrals.
• Maintain marketing materials for campus events.
• Develop relationships with students and parents via phone, email, or campus visits.
• Greet walk-in and scheduled admissions appointments.
• Maintain knowledge of college activities, programs and requirements.

Skills

Communication skills

Word processing

Data entry

Information systems

Education

Associates Degree

Bachelor's Degree

Tools

CRM systems

SIS systems

Job description

Cleveland University-Kansas City seeks an entry-level Admissions Office position in Overland Park, KS. The role handles inquiries, provides information on programs and admissions requirements, and supports campus events and campaigns.

Responsibilities include coordinating mailings, tours, and referrals, while maintaining materials and CRM/SIS data. Strong communication and data-entry skills are essential, with some travel for events as needed.