Student Admissions Advisor

Oklahoma-State-University; Oklahoma City (OK); Sur place; USD 21 000 - 22 000; Plein temps

Résumé du poste

OSU-Oklahoma City seeks an Admission Specialist to handle student inquiries via in-person, phone, and email channels. You will assess applications, test scores, residency, and English/Writing/Math proficiency to decide admissions eligibility in line with state and university policies.

The role involves front-line relationship management, documenting the applicant journey in CRM systems, and communicating decisions to applicants with accuracy and professionalism.

Qualifications

• Associate’s or equivalent related experience.
• Minimum of three years of progressively responsible work experience.
• Customer service-oriented with office experience in a fast-paced environment.
• Experience understanding policy and applying knowledge to render accurate decisions.

Responsabilités

• Evaluate each potential student’s documentation to determine eligibility for admissions.
• Manage and document ongoing relationship between university and applicants in CRM and records systems.
• Make final admissions and placement decisions based on provided information.
• Communicate admission decisions to applicants clearly and promptly.
• Document work in CRM and university systems, following data standards and FERPA rules.
• Maintain accurate student records and confidentiality; support retention efforts.

Connaissances

Customer service

Office experience

Communication skills

Analytical thinking

Interpersonal skills

Data entry

Microsoft Office

CRM systems

Team collaboration

Formation

Associate’s degree or equivalent experience

Bachelor’s degree preferred

Outils

CRM systems

Databases

Electronic communication tools

Microsoft Excel

Microsoft Word

Outlook

Description du poste

OSU-Oklahoma City seeks an Admission Specialist to handle student inquiries via in-person, phone, and email channels. You will assess applications, test scores, residency, and English/Writing/Math proficiency to decide admissions eligibility in line with state and university policies.

The role involves front-line relationship management, documenting the applicant journey in CRM systems, and communicating decisions to applicants with accuracy and professionalism.