Student Admin Support I

Universities of Wisconsin; Superior (WI); On-site; USD 12,000 - 18,000; Full time

Job summary

University of Wisconsin–Superior is seeking a Student Admin Support I to assist in the VNSC and SS&E offices. The role involves greeting visitors, answering phones, scheduling appointments, and supporting campus events with some evenings and weekends.

Responsibilities include front desk coverage, responding to inquiries, updating display boards, and maintaining records. Applicants must be Work-Study eligible and comfortable engaging a diverse campus community.

Qualifications

• Must have good organizational and customer service skills.
• Ability to relate to and work with diverse group of students, staff and faculty regardless of age, gender identity, sexual identity, nationality, race, ethnicity, physical ability, and educational background or position.
• Ability to maintain positive and cooperative working relationships with faculty, staff, and students - - Ability and willingness to be flexible.
• Respect and understanding of confidentiality.
• Ability to work autonomously with supportive, but not constant, supervision Familiarity with SS&E department and campus resources.
• Demonstrate strong communication skills.
• Detail oriented and be able to work through problems by using all available resources.
• Must be Work-Study Eligible.

Responsibilities

• Staff front desks within the department.
• Provide office support including answering phones, greeting walk-ins, responding to emails, and scheduling appointments with professional staff.
• Awareness of campus offices/programs and resources to assist students and make referrals as needed.
• Ensure the VNSC is clean according to set standards and furniture is in its proper location each shift.
• Create Marketing for and promote upcoming events and programs to campus and the community.
• Update information in the VNSC and offices display boards.
• Maintain positive and cooperative working relationships with faculty, staff, and students.
• Maintain accurate records on VNSC programs and activities.
• Aid students in using all resources offered through the VNSC, SS&E, and the entire campus.
• Meet regularly with supervisor(s) to discuss projects and duties.
• Assist with achieving the mission of the VNSC and SS&E.
• Will be required to work some evenings and weekends for events.
• Perform other duties as assigned.

Skills

Organizational skills

Customer service

Communication skills

Diversity awareness

Job description

Position Title:

Student Admin Support I

Job Category:

Student Hourly

Job Profile:

Student Help

Job Summary:

Through student employment at the VNSC, a student employee will learn holistic BALANCE between their academic INTEGRITY, professional, and personal GROWTH while learning skills including professionalism, leadership, INCLUSIVENESS, and COLLABORATION.

Office Assistants will be primarily responsible for performing general office tasks such as: greeting people who come into the office, answering the phone, making copies or posters, managing office sign-in sheets, and other duties as assigned.

Student employee will be required to work some evenings and weekends to assist with events put on by the center or department.

Job Duties:

• Staff front desks within the department

• Provide office support including, but not limited to answering phones, greeting walk-ins, responding to emails, and scheduling appointments with professional staff

• Awareness of campus offices/programs and resources such as SS&E centers & offices, Advising, Student Support Services, Registrar’s Office, Financial Aid, Career Services, Distance Learning, and other campus individuals and groups to assist students and make referrals as needed

• Ensure the VNSC is clean according to set standards, clean areas occupied by other students right upon their departure, and furniture is in its proper location each shift.

• Create Marketing for and promote upcoming events and programs to campus and the community

• Update information in the VNSC and offices display boards

• Maintain positive and cooperative working relationships with faculty, staff, and students

• Maintain accurate records on VNSC programs and activities

• Aid students in using all resources offered through the VNSC, SS&E, and the entire campus.

• Meet regularly with supervisor(s) to discuss projects and duties

• Assist with achieving the mission of the VNSC and SS&E

-Will be required to work some evenings and weekends for events

• Perform other duties as assigned

Minimum Requirements:

• Must have good organizational and customer service skills

• Ability to relate to and work with diverse group of students, staff and faculty regardless of age, gender identity, sexual identity, nationality, race, ethnicity, physical ability, and educational background or position

• Ability to maintain positive and cooperative working relationships with faculty, staff, and students - - Ability and willingness to be flexible

• Respect and understanding of confidentiality

• Ability to work autonomously with supportive, but not constant, supervision Familiarity with SS&E department and campus resources

• Demonstrate strong communication skills

• Detail oriented and be able to work through problems by using all available resources

• Must be Work-Study Eligible

Pay offered is $11/hour

Notice to New Employees: Employment will require a criminal background check. A pending criminal charge or conviction will not necessarily disqualify an applicant.In compliance with the Wisconsin Fair Employment Act, the University does not discriminate on the basis of arrest or conviction record.

The University will not reveal the identities of applicants who request confidentiality in writing, except that the identities of ‘final candidates’ must be revealed upon request. According to the Attorney General, ‘final candidates’ under Wisconsin law means the five candidates who are considered most qualified for the position. See Wis. Stat. Sec. 19.36(7)(a).

Employment will require a criminal background check, and if you have prior work history within the last seven years with Universities of Wisconsin or State of Wisconsin agencies, a personnel file review check for employee misconduct. It will also require your references to answer questions regarding employee misconduct, sexual violence and sexual harassment. The University reserves the right to check references with notice given to the candidates at the appropriate time in the process.

Employment is subject to federal laws that require verification of identity and legal right to work in the United States as required by the Immigration Reform and Control Act.

For UW-Superior campus safety information and crime statistics, review the Annual Security Report or contact the University Police Department Safety at 715-394-8114 for a printed copy.

UW is an Equal Opportunity Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.