Student Accounts Specialist – Part‑Time

University-of-Louisville; Louisville (TN); On-site; USD 25,000 - 30,000; Part time

Job summary

The University of Louisville is seeking a Temporary Student Account Representative on Belknap Campus. This part-time, 20-hour-per-week position provides front office customer service for student accounts and answers inquiries from students, parents, and staff.

You will work with the Office of Financial Aid and the Registrar to ensure policy compliance, process tuition payments and payment plans, and support refunds and other bursar duties as needed.

Qualifications

• Six (6) years of experience in a related field or equivalent education/experience.
• Strong math skills and attention to detail.
• Excellent communication skills, both written and verbal.

Responsibilities

• Provide front office customer service for student accounts via phone, email, or in writing.
• Process and monitor student account payments and payment plans.
• Collaborate with Financial Aid and Registrar offices to ensure policy compliance.
• Update and audit tuition remission benefits each semester.
• Assist with refunds and special projects as assigned by the Bursar.
• Review and update the Bursar website with current payment options.

Skills

Six years experience

Mathematics skills

Communication skills

Time management

Customer service

Tools

Microsoft Office

Databases

Job description

The University of Louisville is seeking a Temporary Student Account Representative on Belknap Campus. This part-time, 20-hour-per-week position provides front office customer service for student accounts and answers inquiries from students, parents, and staff.

You will work with the Office of Financial Aid and the Registrar to ensure policy compliance, process tuition payments and payment plans, and support refunds and other bursar duties as needed.