Student Accounts & Payments Specialist II

Tarrant County College; Fort Worth (TX); On-site; USD 425,000 - 508,000; Full time

Job summary

Tarrant County College's Trinity River Campus seeks a Specialist II, Business Services to handle student accounts, payments, refunds, and related billing tasks. This role supports other office duties across the department.

The position requires a high school diploma or GED and at least three years of relevant experience; ERP experience preferred. It offers monthly pay and varied hours based on department needs.

Qualifications

• High School diploma or GED.
• Three (3) years of working experience related to the EssentialPerformance Requirements.
• Associate’s degree or 60 college credit hours.

Responsibilities

• Manages all HigherOne customer service-related issues and assists students, faculty, and staff in person, by telephone, or by email.
• Processes payments, balances cash drawers, prepares bank deposits, and processes petty cash and miscellaneous deposits.
• Processes and invoices third party sponsorships for student accounts and corporate services; receipts payment and maintains records.
• Ensures accurate allocation of military tuition benefits to student accounts and return of funds to Veterans Affairs.
• Analyzes and processes student account balances and refunds and corresponds with payment plan company and collection agencies in order to maintain current and past tuition and miscellaneous accounts.
• Verifies and posts details of business transactions, such as returned checks, funds received and disbursed.
• Prepares vouchers, invoices, account statements, requisitions, reports, spreadsheets, and other records
• Oversees student worker hiring process and time entry and distributes employee timecards and paychecks
• Maintains lost and found items and campus key inventory; distributes and receives keys from faculty, staff, and administrators
• Handles vending machine service issues and refunds
• Orders and stocks supplies for office as necessary
• Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
• Supports the mission, values, goals, and principles of the College
• Works under the general supervision of the assigned department leader
• The duties listed are intended only as illustrations of the various types of work that may be performed.

Skills

Customer service

Interpersonal skills

Computer skills

Financial data analysis

Money handling

Education

High School diploma or GED

Associate’s degree or 60 credit hours

Job description

Tarrant County College's Trinity River Campus seeks a Specialist II, Business Services to handle student accounts, payments, refunds, and related billing tasks. This role supports other office duties across the department.

The position requires a high school diploma or GED and at least three years of relevant experience; ERP experience preferred. It offers monthly pay and varied hours based on department needs.