Student Accounts & Billing Specialist II

Tarrant County College District (TCCD); Fort Worth (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Tarrant County College District (TCCD) is seeking a Specialist II, Business Services at the Trinity River Campus. The role focuses on maintaining student accounts and supporting office operations within DT Business Services.

The position requires strong cash handling, payment processing, and coordination with third-party billing and veterans benefits. Regular hours are Mon-Thu 8:00am-7:00pm, Fri 8:00am-5:00pm, with weekend shifts during peak registration.

Qualifications

• High School diploma or GED.
• Three (3) years of working experience related to the Essential Performance Requirements.
• Associate’s degree or 60 college credit hours preferred.
• Experience with an ERP system, preferably Ellucian Colleague or a closely related system.

Responsibilities

• Manages HigherOne customer service-related issues and assists students, faculty, and staff in person, by telephone, or by email.
• Processes payments, balances cash drawers, prepares bank deposits, and processes petty cash and miscellaneous deposits.
• Processes and invoices third party sponsorships for student accounts and corporate services; receipts payment and maintains records.
• Ensures accurate allocation of military tuition benefits to student accounts and return of funds to Veterans Affairs.
• Analyzes and processes student account balances and refunds and corresponds with payment plan company and collection agencies to maintain current and past tuition and miscellaneous accounts.
• Verifies and posts details of business transactions, such as returned checks, funds received and disbursed.
• Prepares vouchers, invoices, account statements, requisitions, reports, spreadsheets, and other records.
• Oversees student worker hiring process and time entry and distributes employee timecards and paychecks.
• Maintains lost and found items and campus key inventory; distributes and receives keys from faculty, staff, and administrators.
• Handles vending machine service issues and refunds.
• Orders and stocks supplies for office as necessary.

Skills

Customer service

Interpersonal skills

Collaborative work

Financial data analysis

Cash handling

Education

Associate’s degree

60 college credit hours

Tools

Microsoft Office Suite

ERP systems

Ellucian Colleague

Job description

Tarrant County College District (TCCD) is seeking a Specialist II, Business Services at the Trinity River Campus. The role focuses on maintaining student accounts and supporting office operations within DT Business Services.

The position requires strong cash handling, payment processing, and coordination with third-party billing and veterans benefits. Regular hours are Mon-Thu 8:00am-7:00pm, Fri 8:00am-5:00pm, with weekend shifts during peak registration.