Student Accounts & Payments Data Coordinator

Lone Star College; Texas; On-site; USD 48,000 - 55,000; Full time

Job summary

Lone Star College System is seeking a Coordinator III, Business Services for the CyFair campus to coordinate daily student financial services operations and related reporting. This position acts as a campus subject matter expert on student account policies and payment options.

The role requires a bachelor’s degree (or equivalent experience) and 1+ year of related experience, with proficiency in ERP tools like PeopleSoft, Storefront, and Nelnet. Travel between campuses may be required.

Qualifications

• High accuracy and attention to detail.
• Excellent analytical and business acumen.
• Strong critical thinking skills.
• Excellent written and verbal communication.
• Ability to prepare and analyze reports.
• Excellent organizational skills.
• Strong multi-tasking and prioritization abilities.
• High level of customer service.
• Proficient with data queries and reporting in ERP systems.

Responsibilities

• Coordinates daily and some long-term operations within the assigned area, including student financial account services, outreach, educational programs, and student support initiatives.
• Conducts research, analysis, and reporting on student financial accounts for the LSC-CyFair campus.
• Serves as a campus subject matter expert on student account policies, waivers, and exemptions.
• Researches and resolves complex student account issues and provides guidance regarding payment options, obligations, policies, and procedures.
• Uses a variety of technology tools, including ERP systems such as PeopleSoft, Storefront, and Nelnet, to maintain accurate data and prepare reports.
• Collaborates with Financial Aid, Treasury, Records, Student Services, School Partnerships, Continuing Education, and other Business Office teams.
• Coordinates matters involving bankruptcies, fraud, collections, and other financial account issues with appropriate internal departments and external entities.
• Makes recommendations for revisions to procedures and practices to improve operational efficiency and service quality.
• Participates in daily operations of the campus Payment Centers as assigned.
• May monitor and maintain website for department and external use.

Skills

Accuracy

Analytical skills

Critical thinking

Written/verbal communication

Report preparation

Organization

Multitasking

Customer service

Data analysis

Interpersonal skills

Education

Bachelor's degree or equivalent experience

Tools

PeopleSoft

Storefront

Nelnet

Microsoft Office

Job description

Lone Star College System is seeking a Coordinator III, Business Services for the CyFair campus to coordinate daily student financial services operations and related reporting. This position acts as a campus subject matter expert on student account policies and payment options.

The role requires a bachelor’s degree (or equivalent experience) and 1+ year of related experience, with proficiency in ERP tools like PeopleSoft, Storefront, and Nelnet. Travel between campuses may be required.