Student Accounts & Financial Aid Specialist

Kansas City University; Joplin (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

Kansas City University is seeking a Staff Member for Student Financial Services to coordinate student accounts, process payments, and maintain accurate records. The coordinator serves as a primary contact for student financial matters, supports third-party billing, and ensures compliance with federal and institutional regulations.

Responsibilities include reconciling transactions, handling inquiries, and collaborating with Financial Aid, Registrar, and Accounting to improve service delivery and

Qualifications

• Bachelor's degree required.
• Minimum two years in student accounts or related financial operations.
• Experience with financial transactions, reconciliations, and reporting.
• Ability to learn new technology and work with financial systems.

Responsibilities

• Perform student account maintenance and reconcile transactions.
• Process electronic, mail, and in-person payments; prepare deposits.
• Administer third-party and sponsored billing; monitor receivables.
• Support collection activities and contact students about balances.
• Provide accurate customer service regarding balances, charges, and financial aid impact.
• Collaborate with other departments to resolve issues and improve services.

Skills

Customer service

Analytical skills

Attention to detail

Data entry

Education

Bachelor's Degree

Tools

Workday

Job description

Kansas City University is seeking a Staff Member for Student Financial Services to coordinate student accounts, process payments, and maintain accurate records. The coordinator serves as a primary contact for student financial matters, supports third-party billing, and ensures compliance with federal and institutional regulations.

Responsibilities include reconciling transactions, handling inquiries, and collaborating with Financial Aid, Registrar, and Accounting to improve service delivery and