Student Accounts Coordinator

East West College of the Healing Arts; Portland (OR); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

Professional development opportunities

Monthly massage in public massage clin

Job summary

East West College of the Healing Arts seeks a part-time Student Accounts Coordinator to manage billing, post payments in Populi SIS, and maintain student accounts.

You will monitor aging reports, resolve disputes, and generate statements while upholding GAAP and high accuracy. Applicants should have an accounting credential and 2–3 years in AR or similar finance roles; proficiency in Excel and common accounting software is essential, with strong communication and organizational skills.

Qualifications

• Degree or certification in Accounting required.
• 2–3 years of experience in accounts receivable or similar finance role.
• Strong proficiency in Microsoft Excel and accounting software.
• Excellent attention to detail and organizational skills.
• Strong written and verbal communication abilities.
• Experience with collections and customer account management.
• Understanding of GAAP principles and practices.

Responsibilities

• Process and post customer payments accurately in the Student Information System (Populi).
• Monitor account balances and aging reports to identify overdue accounts.
• Contact customers to resolve outstanding payments and disputes.
• Reconcile customer accounts and investigate discrepancies.
• Generate and email statements and invoices to students.
• Update student records with collection activity and payment arrangements.
• Process credit card payments and electronic funds transfers.
• Prepare reports on accounts receivable metrics and status.

Skills

Accounts receivable

Attention to detail

Organizational skills

Communication skills

GAAP knowledge

Dispute resolution

Customer service

Education

Accounting degree or certification

Tools

Microsoft Excel

QuickBooks

CRM

SIS (Populi)

Job description

Student Accounts Coordinator

Reports to: Accounts Receivable Manager

Schedule: Flex

Key Responsibilities:

• Process and post customer payments accurately and efficiently in the Student Information System, Populi
• Monitor customer account balances and aging reports to identify overdue accounts
• Contact customers regarding outstanding payments and resolve billing disputes professionally
• Reconcile customer accounts and investigate discrepancies
• Generate and distribute customer statements and invoices via email
• Update student records of all collection activities and payment arrangements
• Process credit card payments and electronic fund transfers
  
• Prepare reports on accounts receivable metrics and collection status

Required Qualifications:

• A degree or certification in Accounting required
• 2-3 years of experience in accounts receivable or similar finance roleStrong proficiency in Microsoft Excel and accounting software
• Excellent attention to detail and organizational skills
• Strong written and verbal communication abilities
• Experience with collections and customer account management
• Understanding of GAAP principles and practices

Preferred Qualifications:

• Experience with Quickbooks, CRM, or Student Information System Software
• Familiarity with accounting regulations and compliance requirements for Federal Financial Aid

Skills & Competencies:

• Problem-solving and analytical thinking
• Customer service orientation
• Time management and ability to meet deadlines
• Professional demeanor and ethical conduct
• Ability to work independently and as part of a team
• Strong interpersonal skills for customer and interdepartmental interactions

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Ability to lift up to 10 pounds occasionally

Work Environment:

• Part-time position in an office setting
• Standard business hours, Monday through Thursday
• Some flexibility

Compensation and Benefits

• Competitive salary
• Health, dental, and vision insurance
• Paid time off and holidays
• Professional development opportunities
• Monthly massage in public massage clinic

The ideal candidate will combine strong technical accounting skills with excellent customer service abilities to maintain positive relationships while ensuring timely collection of receivables. They should be detail-oriented, organized, and able to manage multiple priorities effectively.

EOE Statement:

We are an equal opportunity employer and value diversity. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, or any other protected characteristic.