Student Account Specialist

CSU; Chico (CA); On-site; USD 48,000 - 71,000; Full time

Benefits offered by this job

Health insurance

Tuition waiver

Job summary

California State University, Chico is seeking a detail-oriented staff member to support student financial services operations, including account processing, third-party coordination, and financial record maintenance. The role emphasizes accuracy, policy explanation, and collaboration with campus partners to resolve outstanding balances.

The position requires communication skills, attention to detail, and a background in financial record-keeping, with a focus on delivering reliable service in a

Qualifications

• Experience with financial record-keeping and customer service.
• Ability to explain policies clearly to students and campus partners.
• Strong attention to detail in handling accounts and balances.

Responsibilities

• Process student account transactions and third-party coordination.
• Maintain accurate financial records and support billing activities.
• Reconcile records and assist with period-end activities.
• Provide exceptional customer service to students and campus partners.

Skills

Customer service

Attention to detail

Communication skills

Education

Bachelor's degree or equivalent

Job description

California State University, Chico is seeking a detail-oriented staff member to support student financial services operations, including account processing, third-party coordination, and financial record maintenance. The role emphasizes accuracy, policy explanation, and collaboration with campus partners to resolve outstanding balances.

The position requires communication skills, attention to detail, and a background in financial record-keeping, with a focus on delivering reliable service in a