Student Accounts Specialist

California State University, Chico; Chico (CA); On-site; USD 48,000 - 71,000; Full time

Benefits offered by this job

Tuition fee waiver

Job summary

California State University, Chico is seeking a position to support student financial services operations, handling student accounts, third-party coordination, and maintaining financial records. The role provides customer service to students and campus partners, explaining policies and assisting with account activity.

The incumbent will work with staff to address questions and ensure accurate, consistent processing. A background in financial records and strong attention to detail are essential.

Qualifications

• Any equivalent combination of education and experience which provides the required knowledge and abilities.
• Equivalent to three years of progressively responsible financial record-keeping experience which has provided the above knowledge and abilities.

Responsibilities

• Supports student financial services operations by applying established procedures to student account processing, third-party coordination, and financial record maintenance.
• Provides customer service to students, campus partners, and external agencies by explaining policies, assisting with account activity, and supporting follow-up on outstanding balances.
• Works collaboratively with staff to address account-related questions and ensure processes are completed accurately and consistently.

Job description

California State University, Chico is seeking a position to support student financial services operations, handling student accounts, third-party coordination, and maintaining financial records. The role provides customer service to students and campus partners, explaining policies and assisting with account activity.

The incumbent will work with staff to address questions and ensure accurate, consistent processing. A background in financial records and strong attention to detail are essential.