Student Accessibility Services Secretary

East Stroudsburg University; Northern (KY); Hybrid; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical from date of hire

Retirement contributions

Wellness program

Paid leave

Job summary

ESU seeks a Secretary for OASIS to coordinate administrative tasks for student accommodations. You will work with the OASIS team to communicate with units and support the mission while delivering excellent customer service to students, faculty, and staff.

The role requires detail-orientation, independent work, and strong problem-solving skills, with standard hours Monday–Friday 8:00 am–4:30 pm and some schedule flexibility as needed.

Qualifications

• Six months as a clerical assistant 1 or equivalent experience and training.
• Strong customer service skills for students, faculty, and staff.
• Ability to work independently with attention to detail.
• Friendly professional communication and confidentiality.
• Excellent time management and ability to follow instructions.

Responsibilities

• Type letters and memos, handle equipment purchases, monitor budget, and maintain confidential files.
• Field inquiries from students and parents about OASIS services and admissions.
• Process accommodation requests and maintain confidential student files.
• Provide clerical support to the Director and Coordinator; prepare templates and paperwork.
• Maintain contact with students requesting services via in-person, phone, or email.
• Perform general office duties: calls, appointments, mail, calendars, travel arrangements.
• Demonstrate commitment to social equity and professional development.

Skills

Customer service

Communication

Detail-oriented

Independent work

Time management

Confidentiality

Education

High school diploma or equivalent

Tools

Word

Excel

Teams

Job description

ESU seeks a Secretary for OASIS to coordinate administrative tasks for student accommodations. You will work with the OASIS team to communicate with units and support the mission while delivering excellent customer service to students, faculty, and staff.

The role requires detail-orientation, independent work, and strong problem-solving skills, with standard hours Monday–Friday 8:00 am–4:30 pm and some schedule flexibility as needed.