OASIS Secretary

Csod; Northern (KY); Hybrid; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical from date of hire

Retirement contributions

Wellness program

Paid leave

Job summary

ESU seeks a Secretary for OASIS to coordinate administrative tasks for student accommodations. You will work with the OASIS team to communicate with units and support the mission while delivering excellent customer service to students, faculty, and staff.

The role requires detail-orientation, independent work, and strong problem-solving skills, with standard hours Monday–Friday 8:00 am–4:30 pm and some schedule flexibility as needed.

Qualifications

• Six months as a clerical assistant 1 or equivalent experience and training.
• Strong customer service skills for students, faculty, and staff.
• Ability to work independently with attention to detail.
• Friendly professional communication and confidentiality.
• Excellent time management and ability to follow instructions.

Responsibilities

• Type letters and memos, handle equipment purchases, monitor budget, and maintain confidential files.
• Field inquiries from students and parents about OASIS services and admissions.
• Process accommodation requests and maintain confidential student files.
• Provide clerical support to the Director and Coordinator; prepare templates and paperwork.
• Maintain contact with students requesting services via in-person, phone, or email.
• Perform general office duties: calls, appointments, mail, calendars, travel arrangements.
• Demonstrate commitment to social equity and professional development.

Skills

Customer service

Communication

Detail-oriented

Independent work

Time management

Confidentiality

Education

High school diploma or equivalent

Tools

Word

Excel

Teams

Job description

As the Secretary for OASIS, you will need to think creatively and be comfortable coordinating the administrative aspects of accommodations for undergraduate and graduate students with disabilities. You will be an active member of the Office of Accessible Services Individualized for Students (OASIS) team and will work closely with the Coordinator to communicate with units to further ESU's commitment and OASIS mission. You will thrive in this role if you like combining your customer service and communication skills while assisting students in connecting with appropriate resources both on and off campus. To be successful in this role, you must be detail-oriented, able to work independently and possess excellent problem-solving skills.
Your normal hours will be Monday to Friday 8:00 am to 4:30 pm, but you may have to flex your schedule from time to time based on the needs of the business to be a true Secretary for OASIS.When our team shows up for work, they are energized and motivated to succeed - all while being the most crucial piece to keeping the ESU operations humming.

What Will I Do At ESU? (AKA Essential Duties)

• Type letters, and memorandums, responsible for purchasing and receiving AT equipment, arranges for webinars, monitor the budget, and other job-related correspondence; maintain and update confidential files.
  
• Field inquiries from students and parents needing information about applying for OASIS services including
  the application process for accommodations, eligibility for services, scheduling intake appointments, the guidelines for documentation, and other questions about OASIS services.
  
• Process student requests for accommodation services, create confidential student files, maintain files from initial contacts through completion of the application to the intake appointment, including accepting documentation necessary to determine the eligibility for services.
  
• Provide clerical support to the department as directed by the Director and Coordinator of OASIS; create word templates and maintain internal paperwork for students who apply for services requiring completion of applications and supporting documentation.
  
• Maintains contact with students requesting services (both intake and continuing services), in person, by phone, or via e-mails, daily.
  
• Perform general office duties such as answering the telephone, making appointments, handling mail, disseminating departmental program information, ordering, and maintaining office supplies, keeping calendars up to date, scheduling meetings, and making travel arrangements as needed.
  
• Demonstrate a commitment to issues of Social Equity and continue to develop professionally in multi-cultural competence.

What We're Looking For (AKA Qualifications)

• Six months as a clerical assistant 1 (commonwealth title), or high school graduate or equivalent
  combination of experience and training.
  
• Able to provide great customer service skills to all students, faculty, and staff.
  
• Able to work independently with clearattention to detail.
• Friendly and professional communication skills.
  
• Efficient time management skills and understanding confidentiality.
  
• Outstanding communication skills, leading with a student-first attitude.
• Able to read, write, and comprehend English; able to follow verbal instructions.
• Experience with Word, Excel, Teams required.

What We Offer

• Outstandingbenefitspackage including benefits such as medical from date of hire, retirementcontributions, employee wellness program, and paid leave
• Salary: $36,831 annually
• Livingby the Warrior Code:
  • Accountablefor One's Actions
  • Committedto Self-Growth
  • Willingto Sacrifice for the Greater Good
  • Positive,Honest, and Loyal
  • Respectfulof the Environment and Community
  • Dedicatedto Empowering Others

Employment Eligibility & University Commitment

Must be at least 18 years old and be able to read and writeEnglish. Employment with ESU is contingent on the selected candidate passing athorough background check that includes: FBI fingerprinting, PA Child Abuse,and employment. We are proud ESU is an equal opportunity employer. For moreinformation on President Long's 10-point plan, click here:https://www.esu.edu/president/10-action-plan.cfm