Structural OR Scheduling Coord Clinics

Salem Health Hospitals & Clinics; Round Rock (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health and welfare benefits

401(k) match

Tuition reimbursement

PTO accrual from Day 1

Job summary

Salem Health Hospitals & Clinics is seeking an OR Scheduling Coordinator to manage clinic surgery scheduling across locations. You will obtain surgical orders, coordinate with providers, and inform patients of dates and times, while ensuring proper paperwork and insurance details are in place.

The role requires strong communication, accuracy, and confidentiality, with experience in health care revenue cycle preferred.

Qualifications

• Education – HS Diploma/GED Equivalent
• Experience – 2 Years of Experience

Responsibilities

• Advise patients on pre- and post-operative instructions and verify health information.
• Schedule pre-op evaluations and surgical clearances with requested physicians.
• Enter surgery appointments and attach insurance and authorization details.
• Document scheduling calls and manage scheduling documentation.
• Perform precertification and verification of surgical benefits with insurers.
• Monitor and optimize surgical block time and adapt schedules for cancellations or emergencies.

Skills

Communication skills

Attention to detail

Data entry

Confidentiality

Education

HS Diploma/GED

Job description

Job Summary

The OR Scheduling Coordinator Clinic schedules patient surgeries at various places. This includes obtaining accurate surgical orders from providers, completing necessary paperwork, coordinating schedules with hospitals and physicians, and informing patients of surgery dates and times.

Essential Functions of the Role

• Advise the patient on all important pre- and post-operative instructions, like food, fluid, and medication intake and restrictions before surgery. Confirm important health information, such as allergies and current medications, before giving instructions.
• Schedules and obtains pre‑op evaluations and surgical clearance documentation from requested physicians or surgeons prior to surgery date, per protocol.
• Enter surgery appointments under the patient's appointment desktop. Ensure all insurance information is loaded accurately, attached to the visit, and verified. Attach authorization information to the appointment.
• Document phone calls to patients about surgery scheduling. Scan all scheduling documentation through media manager. Schedule important appointments with attached authorizations.
• Performs precertification and verification of surgical benefits with insurance companies.
• Maintains and monitors surgical block time to keep utilization high. Advises surgeons of unused time and releases it to prevent loss. Adjusts schedules to use time from cancellations and accommodate emergency procedures.

Key Success Factors

• Previous experience in health care revenue cycle preferred.
• Good listening and communication skills with professional and respectful telephone etiquette.
• Able to operate basic office equipment (computer, fax, copier, scanner, and telephone).
• Able to multi‑task.
• Able to maintain confidentiality.
• Excellent data entry, numeric, typing and computer navigation skills.
• Able to demonstrate precision and flexibility.

Benefits

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar‑for‑dollar match up to 5%
• Tuition reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

QUALIFICATIONS

• Education – H.S. Diploma/GED Equivalent
• Experience – 2 Years of Experience