Structural OR Scheduling Coord Clinics

Baylor Scott & White Health; Round Rock (TX); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Health and welfare benefits

401(k) match up to 5%

Tuition Reimbursement

PTO accrual from Day 1

Job summary

Baylor Scott & White Health in Round Rock, TX is hiring an OR Scheduling Coordinator who schedules patient surgeries across multiple sites. You will obtain accurate orders from providers, complete paperwork, and inform patients of surgery dates and times.

The role requires coordinating with hospitals and physicians, entering appointments, verifying insurance, and handling pre-certifications. Strong communication, data entry, and confidentiality are essential.

Qualifications

• High school diploma or GED required.
• Minimum 2 years of experience in healthcare revenue cycle or scheduling.
• Strong communication and listening skills.
• Ability to multi-task and maintain confidentiality.
• Accurate data entry and computer navigation skills.

Responsibilities

• Schedule surgeries and obtain pre-op evaluations and clearances.
• Coordinate with hospitals and physicians; inform patients of dates and times.
• Enter appointments, verify insurance data, and attach authorizations.
• Document scheduling calls and manage scheduling paperwork.
• Perform precertification and verification of surgical benefits.
• Manage surgical block time and adjust for cancellations.

Skills

Strong communication

Active listening

Multi-tasking

Confidentiality

Data entry accuracy

Education

High school diploma or GED

Tools

Office equipment

Job description

Benefits

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar‑for‑dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

The OR Scheduling Coordinator Clinic schedules patient surgeries at various places. This includes obtaining accurate surgical orders from providers, completing necessary paperwork, coordinating schedules with hospitals and physicians, and informing patients of surgery dates and times.

Essential Functions Of The Role

• Advise the patient on all important pre‑ and post‑operative instructions, such as food, fluid, and medication intake and restrictions before surgery. Confirm important health information, such as allergies and current medications, before giving instructions.
• Schedule and obtain pre‑op evaluations and surgical clearance documentation from requested physicians or surgeons prior to the surgery date, per protocol.
• Enter surgery appointments under the patient’s appointment desktop. Ensure all insurance information is loaded accurately, attached to the visit, and verified. Attach authorization information to the appointment.
• Document phone calls to patients about surgery scheduling. Scan all scheduling documentation through the media manager. Schedule important appointments with attached authorizations.
• Perform precertification and verification of surgical benefits with insurance companies.
• Maintain and monitor surgical block time to keep utilization high. Advise surgeons of unused time and release it to prevent loss. Adjust schedules to use time from cancellations and accommodate emergency procedures.

Key Success Factors

• Previous experience in health care revenue cycle preferred.
• Good listening and communication skills with professional and respectful telephone etiquette.
• Able to operate basic office equipment (e.g., computer, fax, copier, scanner, and telephone).
• Able to multi‑task.
• Able to maintain confidentiality.
• Excellent data entry, numeric, typing and computer navigation skills.
• Able to demonstrate precision and flexibility.

Qualifications

• Education: H.S. Diploma/GED Equivalent
• Experience: 2 Years of Experience