Strategy & Transformation Engagement Lead

Highspring; Atlanta (GA); Hybrid; USD 115,000 - 177,000; Full time

Job summary

Highspring is seeking a seasoned Transformation Consultant to guide banks through complex initiatives. You will map processes, design workshops, and lead cross-portfolio programs from discovery to execution, balancing quick wins with long-term change.

You’ll build trust with portfolio leads, translate findings into actionable artifacts, and manage stakeholder expectations while delivering measurable outcomes in dynamic, client-facing environments.

Qualifications

• BA/BS in Business, Finance, Accounting, Information Systems, Operations, or related discipline.

Responsibilities

• Design, plan, and independently facilitate workshops (process mapping, journey mapping, current-state/future-state, root-cause, and requirements sessions) with minimal supervision, driving groups to a clear, documented outcome.
• Build and maintain process flow diagrams and end-to-end journey maps that connect activities, systems, and handoffs across multiple portfolios and lines of business.
• Identify where portfolio-level work creates gaps, redundancies, or conflicting decisions in a shared process, function, or customer/employee experience, and elevate or resolve them.
• Translate workshop output into clear artifacts (maps, decision logs, action plans, RAID logs) that portfolio and program leads can act on without needing the facilitator in the room.

Skills

Workshop facilitation

Project management

Stakeholder management

Executive communication

Strategic planning

Mentoring junior team members

Interpersonal skills

Analytical thinking

Leadership

Travel readiness

Education

BA/BS in Business, Finance, Accounting, Information Systems, Operations, or related discipline

Tools

PowerPoint

Excel

Outlook

Microsoft Office

Job description

Highspring is seeking a seasoned Transformation Consultant to guide banks through complex initiatives. You will map processes, design workshops, and lead cross-portfolio programs from discovery to execution, balancing quick wins with long-term change.

You’ll build trust with portfolio leads, translate findings into actionable artifacts, and manage stakeholder expectations while delivering measurable outcomes in dynamic, client-facing environments.