Strategy & Ops Senior Associate, Billing

Clipboard Health LLC; Northern (KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Clipboard Health LLC is seeking a Strategy & Ops Senior Associate to join the Billing team. This generalist role offers exposure to a range of problems and opportunities, from predictive analytics to vendor onboarding and payment method redesign.

You’ll work on projects to maximize profitability, speed revenue recognition, and maintain customer experience, with a startup mindset and responsibility across initiatives.

Qualifications

• Insatiably curious and able to identify non-obvious clues and patterns.
• Willing to go to the source, test features, listen to customers, and validate ideas.
• Tenacious with problem-solving and able to persist through ambiguity.
• Bounce back quickly from mistakes and maintain momentum in feedback loops.

Responsibilities

• Build an internal predictive analytics model and underwriting process to inform contracting decisions.
• Research and onboard a vendor to embed AI agents in collections.
• Redesign payment methods to accelerate cash conversion with eCheck options.
• Manage a team of Billing Account Managers.

Skills

Curiosity

Source truth

Tenacity

Resilience

Job description

Clipboard Health LLC is seeking a Strategy & Ops Senior Associate to join the Billing team. This generalist role offers exposure to a range of problems and opportunities, from predictive analytics to vendor onboarding and payment method redesign.

You’ll work on projects to maximize profitability, speed revenue recognition, and maintain customer experience, with a startup mindset and responsibility across initiatives.