Strategy & Operations Senior Associate (Hybrid)

Enova International; Chicago (IL); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) matching + Roth option

PTO & paid holidays

Sabbatical program

Summer hours

Paid parental leave

DEI groups

Employee recognition program

Charitable matching & volunteer day

Job summary

Enova International is seeking a Strategy & Operations Senior Associate in Chicago, IL, operating in a hybrid model with in-office presence Tue–Thu and remote flexibility Mon and Fri. The role supports the NetCredit unit by driving projects that improve processes, customer experience, and bottom-line results.

You will own initiatives from idea through execution, collaborating with cross-functional teams. Required background includes a bachelor’s in engineering, business, or finance, plus 4–7

Qualifications

• Bachelor’s degree in Engineering, Business, or Finance.
• 4-7 years of experience in process improvement, management consulting, or data analytics.
• Comfort with data-intensive environments and SQL/BI tools.
• Strong written and oral communication skills.
• Negotiation, influence, leadership, and project execution abilities.

Responsibilities

• Manage initiatives driving new projects, process improvements, and customer experience enhancements.
• Anticipate bottlenecks, prioritize and execute projects to balance business needs and technical constraints.
• Own end-to-end projects from recommendation to implementation and measurable business impact.
• Build relationships with cross-functional teams across the organization.
• Evaluate vendor proposals and collaborate with internal tech teams to meet requirements.
• Execute data-intensive ad-hoc projects to support decision-making.

Skills

Analytical thinking

Written and verbal communication

Negotiating influence

Leading teams

Project execution

Education

Bachelor’s degree in Engineering, Business, or Finance

Tools

SQL

BI tools

Job description

Strategy & Operations Senior Associate (Hybrid)

Chicago, IL

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the role:

As a Strategy & Operations Sr. Associate within the NetCredit Business Unit, you will directly support one of Enova’s core P&Ls and tackle projects that ensure Enova is operating at peak performance, and continuously improving so our customers can have the best possible experience. Projects can range from short-term immediate impact projects, like automating a business process, to long term strategic initiatives, such as a new product launch. The best part? Our team is big enough to have the resources to successfully scale the business, but small enough that a single associate has the autonomy to make a meaningful impact. That means you can make your mark.

Responsibilities:

• Manage initiatives that focus on driving new projects, processes improvements and customer experience enhancements.
• Anticipate bottlenecks, provide management escalation, prioritize and execute projects, balance business needs vs. technical constraints, ensure quality, and drive bottom line results.
• Own end to end projects from initial recommendation through implementation/execution and assurance of successful business impact.
• Build and cultivate relationships with cross-functional teams within the organization.
• Evaluate vendor proposals, negotiate with external partners and collaborate with internal tech development teams to ensure that projects meet business requirements.
• Run ad hoc projects that are often data intensive and require comfort with numbers to make decisions.

Requirements:

• Bachelor’s degree in Engineering, Business, or Finance. Our S&O team comes from a variety of backgrounds but are successful because of their ability to problem solve and think analytically.
• 4-7 years of tangible work experience dealing with process improvement, management consulting or data analytics.
• Technical Fluency: Comfort with data intensive environments and independent data exploration. Experience with SQL, BI tools, and analytical models preferred.
• Demonstrate strong analytical thinking through excellent written and oral communication skills.
• Skilled in negotiating, influencing others, analytical thinking, leading others, and executing and implementing projects.

Compensation

• The budgeted annual salary range for this position is $90,000 - $130,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.

• Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.
• Health, dental, and vision insurance including mental health benefits.
• 401(k) matching plus a roth option (U.S. Based employees only).
• PTO & paid holidays off.
• Sabbatical program (for eligible roles).
• Summer hours (for eligible roles).
• Paid parental leave.
• DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova).
• Employee recognition and rewards program.
• Charitable matching and a paid volunteer day…Plus so much more!

About Enova

Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions.

Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here.

It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.