Program Associate, Bank Partnerships (Hybrid)

Enova; Chicago (IL); Hybrid; USD 68,000 - 80,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) matching + Roth option

PTO & paid holidays

Sabbatical program

Summer hours

Paid parental leave

DEI groups

Employee recognition and rewards

Charitable matching

Job summary

Enova is seeking a Program Associate to provide operational support for strategic lending partnerships. You will translate regulatory requirements into actionable workflows and connect internal teams with bank partners to keep programs compliant and operationally excellent.

This role requires independent relationship management, strong project execution, and the ability to navigate ambiguity. You will assist with audits and support change initiatives across compliance, legal, analytics,

Qualifications

• Bachelor's degree in Business, Finance, Operations, or related field.
• 3–5 years of experience in operations, bank partnerships, compliance, or related function.
• Ability to own and deliver end-to-end projects in a fast-paced, cross-functional environment.
• Experience with compliance and regulators (e.g., FDIC, CFPB).
• Ability to work independently on external partner relationships with limited oversight.
• Strong problem-solving skills and comfort navigating ambiguity.
• Excellent oral and written communication skills, including leading partner calls.

Responsibilities

• Own a portion of day-to-day operations with strategic bank partners, managing documents, decisions, product statuses, and deadlines across internal and external groups.
• Lead external partner calls and cross-functional syncs, serving as the primary point of coordination between Enova’s internal teams and bank partners.
• Manage full end-to-end partnership projects - building project plans, owning timelines, prioritizing workstreams based on P&L impact, and proactively flagging risks.
• Translate compliance and regulatory requirements into operational workflows, ensuring all partner-facing processes meet applicable standards (e.g., Reg B, FCRA, FDCPA).
• Identify and solve ambiguous operational problems where no SOP exists, applying business and regulatory context to find practical solutions.
• Spot inefficiencies in recurring partnership workflows, diagnose root causes, and implement improvements to enhance consistency and efficiency.
• Assist with audits and reviews completed by strategic partners, investors, or their respective regulators, and support product development and change initiatives.

Skills

Project management

Communication skills

Problem solving

Attention to detail

Independent work

Cross-functional collaboration

Regulatory awareness

Education

Bachelor's degree in Business, Finance, Operations, or related field

Tools

Microsoft Office Suite

G Suite

MicroStrategy

SQL

Job description

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the role:

The Program Associate is responsible for providing operational support for Enova’s strategic lending partnerships. This person will support the change management process of partnership product offerings, operations, credit, and technology.

This role requires someone who can independently support external partner relationships, translate regulatory requirements into actionable workflows, and solve ambiguous problems where no established playbook exists. You will serve as a key connector between internal teams (compliance, legal, analytics, technology, marketing) and external bank partners, ensuring partnership programs remain operationally excellent and compliant. This individual will also assist with audits and reviews completed by the strategic partners, investors or their respective regulators.

Responsibilities:

• Own a portion of day-to-day operations with strategic bank partners, managing the flow of documents, decisions, product statuses, and deadlines across internal and external groups.
• Lead several external partner calls and cross-functional syncs, serving as the primary point of coordination between Enova’s internal teams and bank partners.
• Manage full end-to-end partnership projects - building project plans, owning timelines, prioritizing workstreams based on P&L impact, and proactively flagging risks.
• Translate compliance and regulatory requirements into operational workflows, ensuring all partner-facing processes meet applicable standards (e.g., Reg B, FCRA, FDCPA).
• Identify and solve ambiguous operational problems where no SOP exists, applying business and regulatory context to find practical solutions.
• Spot inefficiencies in recurring partnership workflows, diagnose root causes, and implement improvements to enhance consistency and efficiency.
• Assist with audits and reviews completed by strategic partners, investors, or their respective regulators, and support product development and change initiatives.

Requirements:

• A Bachelor’s degree in Business, Finance, Operations, or a related field.
• 3-5 years of experience in operations, bank partnerships, compliance, or a closely related function.
• Demonstrated ability to own and deliver end-to-end projects in a fast-paced, cross-functional environment.
• Experience working with compliance teams and regulators, e.g. compliance and audit committees, FDIC, CFPB, etc.
• Proven ability to operate independently on external partner relationships with limited oversight.
• Strong problem-solving skills with comfort navigating ambiguity and situations where no playbook exists.
• Excellent oral and written communication skills, including the ability to lead partner calls and synthesize complex updates for varied audiences.
• Detail-oriented with strong organizational and project management skills.
• Proficiency in Microsoft Office Suite and G Suite.
• Consideration given to: MicroStrategy experience, SQL knowledge, etc.

Compensation:

The budgeted annual salary range for this position is $68,000 to $80,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.

Benefits & Perks:

• Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.
• Health, dental, and vision insurance including mental health benefits
• 401(k) matching plus a roth option (U.S. Based employees only)
• PTO & paid holidays off
• Sabbatical program (for eligible roles)
• Summer hours (for eligible roles)
• Paid parental leave
• DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
• Employee recognition and rewards program
• Charitable matching and a paid volunteer dayPlus so much more!

About Enova

Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions.

Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here.

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