Strategy & Operations Manager

Atlas; San Francisco (CA); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Equity

401(k) match

Medical, dental & vision insurance

Unlimited PTO

Work from home flexibility

Lunch & dinner at the office

Job summary

Atlas is seeking a Strategy & Operations Manager in San Francisco, CA. The role partners with the Senior Operations Manager to own our secured-lending product end-to-end, from process design to GTM and partnerships.

You will own weekly business reporting, drive cross-functional projects, and aggressively apply AI tools to accelerate work. The position is hybrid, based in San Francisco with two days per week in the office.

Qualifications

• 3–5 years of experience in a fast-paced startup environment as a generalist operator or similar role.
• Strong analytical background with ability to translate numbers into recommendations.
• Ability to own KPIs, build dashboards, and deliver recurring business reporting that drives decisions.
• Comfort using AI tools as a daily multiplier for analysis and automation.
• Crisp written communication with high agency and bias to action.
• Bay Area–based and able to work from SF office two days a week.

Responsibilities

• Own our newest secured-lending product front to back—from process design to performance tracking and vendor management.
• Define KPIs, build dashboards, and deliver weekly readouts that drive team decisions.
• Design, ship, and continuously improve end-to-end operational processes.
• Lead cross-functional projects across Product, Engineering, Marketing, and Finance.
• Build PR, outreach, and partnership pipelines to expand product reach.
• Leverage AI to automate analyses and accelerate research.

Skills

SQL

Python

Data analysis

Dashboards

Cross-functional collaboration

Tools

Looker

Job description

About Atlas

At Atlas, we believe the financial system should work for everyone. We’re building a modern rewards credit card and banking platform designed to grow with our members - helping them build credit on autopilot with 0% APR, no late fees, and premium rewards. By replacing harsh penalties with empathy and smart technology, we are making stress-free financial progress accessible to millions.

About Atlas

At Atlas, we believe the financial system should work for everyone. We’re building a modern rewards credit card and banking platform designed to grow with our members - helping them build credit on autopilot with 0% APR, no late fees, and premium rewards. By replacing harsh penalties with empathy and smart technology, we are making stress-free financial progress accessible to millions.

About Atlas

At Atlas, we believe the financial system should work for everyone. We’re building a modern rewards credit card and banking platform designed to grow with our members - helping them build credit on autopilot with 0% APR, no late fees, and premium rewards. By replacing harsh penalties with empathy and smart technology, we are making stress-free financial progress accessible to millions.

We are a product- and technology-obsessed team with roots at Facebook, Amazon, Robinhood, and Uber. If you’re ready to build a high-impact product that democratizes opportunity and accelerates financial empowerment, join us.

About The Role

We’re looking for a Strategy & Operations Manager to join our small, high-leverage operations team. You’ll partner directly with our Senior Operations Manager as a generalist operator – wearing many hats, running processes end-to-end, and taking ownership of one of our most strategically important bets: our newest secured-lending product.

This role is for someone who is energized by ambiguity and wants ownership. You’ll lead our newest secured-lending product front to back from operational process design and KPI definition to GTM and partnership management. Alongside that, you’ll own weekly business reporting, drive cross-functional projects, and use AI tools aggressively to compress what would otherwise be weeks of work into days.

Full-time employees receive a competitive equity package and benefits. This is a hybrid position based in San Francisco, CA, with two days a week in our SF office.

What you’ll do

• Own our newest secured-lending product front to back: act as the operational lead for one of our newest product lines — from process design and operational tooling to performance tracking, vendor management, and continuous improvement.
• Own KPIs and weekly reporting: define the metrics that matter, build the dashboards behind them, and deliver a clear weekly readout that drives decisions across the team.
• Run operational processes end-to-end: design, ship, and continuously improve the workflows that keep the business running with minimal oversight.
• Drive cross-functional special projects: take on high-priority, ambiguous initiatives that don’t fit cleanly into one function — scope them, build the plan, and ship them with partners across Product, Engineering, Marketing, and Finance.
• Build PR, outreach, and partnership pipelines: stand up scalable systems for external outreach - partner sourcing, press and media relationships, and the GTM motions that bring our products to more customers across the business.
• Leverage AI to compress operational work: use AI tools to automate analyses, accelerate research, and remove busywork from the team’s plate.

What we’re looking for

• 3–5 years of experience in a fast-paced startup environment — ideally as a generalist operator, in S&O, BizOps, or a similar role.
• True operator instincts: you’re comfortable wearing many hats, switching context, and owning outcomes rather than tasks, with minimal oversight.
• Strong analytical background. You can write SQL or Python well enough to answer your own questions, and you’re fluent translating numbers into recommendations.
• Track record of owning KPIs, building dashboards, and delivering recurring business reporting that actually drives decisions.
• Comfortable leveraging AI tools as a daily multiplier — for analysis, ops automation, research, and writing.
• Crisp written communication; high agency; low ego; bias to action, customer obsession.
• Bay Area–based and able to work from our SF office two days a week.

What sets you apart

• Fintech startup experience — bonus points if you’ve worked on credit, lending, or other consumer financial products.
• Direct experience with alternative lending or secured-credit products (e.g., asset-backed lending, point-of-sale lending, secured credit).
• Experience building PR outreach pipelines and managing external partnerships.
• Comfort with Looker (or a similar BI tool) and modern ops/analytics stacks.
• Strategic thinking; you naturally ask “why” and “what if,” not just “what happened.”
• Growth mindset; you’re energized by variety, ambiguity, and the chance to own something meaningful.

What we offer

• Competitive salary and benefits with market leading equity
• 401(k) match
• Medical, dental & vision insurance
• Unlimited PTO & work from home flexibility
• Lunch & dinner at the office