Strategy & Operations Lead: Analytics & AI

Hey Health Tech; New York (NY); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Stock options

Health and dental coverage

9 company holidays

Unlimited PTO

Office lunch and snack bar

Job summary

Assured is seeking a Strategy & Operations Lead to sit at the intersection of data, process, and AI, building scalable systems. It’s a hands-on, builder role, not a coordinator or chief‑of‑staff position.

You’ll devote about 60–70% of your time to analytics and AI/automation—designing dashboards, automations, and turning messy operational data into insight—while the rest focuses on operations and strategy. The role reports to the Senior Director of Operations and collaborates with Operations,

Qualifications

• 2–5+ years in a startup or consulting environment with ownership of analytical, operational, or automation workstreams.
• Hands-on experience building dashboards or reporting infrastructure, not just consuming them.
• Genuine familiarity with AI and automation tools in an operational context (LLM integrations, no‑code/low‑code builders).
• Strong SQL skills and ability to work with messy real‑world data.
• Clear, structured communicator in writing, analysis, and meetings.
• Healthcare tech, payer enrollment, credentialing, or RCM experience is a meaningful plus but not required.

Responsibilities

• Own the design, build, and maintenance of dashboards and performance reporting infrastructure (Hex, Omni, Metabase, Looker, or equivalent).
• Define and track KPIs across credentialing, enrollment, and client operations.
• Turn ambiguous business questions into clear analytical frameworks.
• Identify high‑leverage opportunities to automate manual workflows using AI and no‑code/low‑code tools.
• Build, test, and deploy scrappy automations owning the full lifecycle from scoping through UAT and rollout.
• Partner with Engineering, Product, and Design teams to evaluate and integrate new AI agents & tooling.
• Document automation logic and maintain SOPs for deployed workflows.
• Provide escalation support on complex operational issues and lead cross‑functional projects.
• Support senior leadership with ad hoc strategic analysis and decision‑making frameworks.

Skills

SQL

AI/Automation

Dashboarding

Communication

Tools

Hex

Omni

Metabase

Looker

Job description

Assured is seeking a Strategy & Operations Lead to sit at the intersection of data, process, and AI, building scalable systems. It’s a hands-on, builder role, not a coordinator or chief‑of‑staff position.

You’ll devote about 60–70% of your time to analytics and AI/automation—designing dashboards, automations, and turning messy operational data into insight—while the rest focuses on operations and strategy. The role reports to the Senior Director of Operations and collaborates with Operations,