Strategy & Operations Excellence Leader

Expedia Group; Seattle (WA); On-site; USD 208,000 - 291,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Employee Assistance Program

Wellness and travel reimbursement

Travel discounts

IATAN membership

Job summary

Expedia Group in Seattle seeks a Director of Strategy & Operations Excellence to lead a small, high-impact team addressing the hardest questions in Traveler and Partner Service. You will frame problems, design workplans, review analyses, and communicate compelling recommendations to VP-level audiences.

The role requires an MBA or quantitative degree with 10+ years in strategy, 4+ years leading teams and coaching, plus experience with Excel, SQL, Looker/Tableau/Python, and strong writing and

Qualifications

• MBA or quantitative graduate degree with 10+ years in management consulting, corporate strategy, business operations or a similar problem-solving role.
• 4+ years leading teams through problem-solving work from scoping to recommendation.
• Experience leading a team of at least four people, including experienced people with their own subject expertise, and coaching them.
• A record of turning an unclear question into a recommendation that leaders adopted; ability to describe what you recommended, the evidence, and what changed.
• The ability to build, read and challenge an analysis or model yourself; comfortable with Excel, SQL outputs, dashboards and data teams.
• Clear writing and speaking; you have presented to VP-level or more senior audiences.

Responsibilities

• Frame the questions with impact and deliverables; collaborate with service leaders to select the critical questions.
• Structure the work into hypotheses and analyses; write the workplan and assign it across the team.
• Review the analyses for logic, data and assumptions, and provide feedback.
• Lead managers and senior managers who run their own workstreams; set expectations and ensure progress.
• Write and present the executive storyline; defend the thinking behind recommendations to senior leaders.
• Drive decisions and monitor outcomes after implementation.
• Develop people by coaching on problem structuring, analysis, writing and presentations.
• Participate directly on initial project problems and shaping the executive storyline.

Skills

Problem solving

Critical thinking

Business acumen

Communication

Coaching

Influencing

Education

MBA or quantitative graduate degree

Tools

Looker

Tableau

Python

Job description

Expedia Group in Seattle seeks a Director of Strategy & Operations Excellence to lead a small, high-impact team addressing the hardest questions in Traveler and Partner Service. You will frame problems, design workplans, review analyses, and communicate compelling recommendations to VP-level audiences.

The role requires an MBA or quantitative degree with 10+ years in strategy, 4+ years leading teams and coaching, plus experience with Excel, SQL, Looker/Tableau/Python, and strong writing and