Strategy Director, CRM & Customer Experience

AC1 McCann Relationship Mktg, LLC; United States; On-site; USD 126,000 - 154,000; Full time

Benefits offered by this job

In-office 3 days/week

Job summary

Omnicom Precision Marketing seeks a Strategy Director to develop strategic context for client recommendations, leveraging data-driven insights and holistic client views. You will lead consumer understanding, tell compelling stories, and collaborate with Brand Leadership, UX, Analytics and Creative teams to shape plans across the customer lifecycle.

The role requires a passion for integrated relationship marketing, strong analytical skills, and ability to manage multiple projects in a fast-paced

Qualifications

• Bachelor’s degree or greater preferred for strategic leadership roles.
• Strong analytical skills with data-driven decisioning.
• Excellent verbal, written, presentation and interpersonal skills.

Responsibilities

• Provide strategic support to account teams for digital and CLM marketing plans.
• Lead on implementation of tactics, technologies and coordination of efforts to meet objectives.
• Define strategic opportunities for Customer Experience and Lifecycle Management using data-driven insights.
• Guide junior strategists and collaborate with cross-functional teams to influence content and campaigns.

Skills

Strategic thinking

Leadership

Analytical skills

Communication

Project management

Education

Bachelor’s degree or greater preferred

Job description

Omnicom Precision Marketing seeks a Strategy Director to develop strategic context for client recommendations, leveraging data-driven insights and holistic client views. You will lead consumer understanding, tell compelling stories, and collaborate with Brand Leadership, UX, Analytics and Creative teams to shape plans across the customer lifecycle.

The role requires a passion for integrated relationship marketing, strong analytical skills, and ability to manage multiple projects in a fast-paced