Strategy and Performance Coordinator

Burke; Morganton, Northern (NC, KY); Hybrid; USD 80,000 - 105,000; Full time

Job summary

Burke County in North Carolina is seeking a professional to support performance, strategy, and Innovation efforts. The position assists in implementing the policies and goals of the Burke County Board of Commissioners and helps draft the annual county budget.

Responsibilities include analyzing staffing and workflows, directing CQI activities, developing plans and procedures to improve operations, and communicating with the Board and external stakeholders.

Qualifications

• Bachelor Degree in Public Administration, Business Administration, Finance, or related field.
• At least three years of experience in performance and management.
• Equivalent combination of education and experience considered.

Responsibilities

• Reviews Burke County staffing and workflows, recommending improvements.
• Directs CQI activities, publishes reports, and trains staff.
• Develops and implements county plans, programs, and procedures.
• Monitors budgets and prepares related reports for the Board.
• Represents Burke County in meetings with leadership and stakeholders.

Skills

Strong analytical

Problem-solving

Verbal communication

Written communication

Time management

Interpersonal skills

Data interpretation

Education

Bachelor Degree in Public Administration

Equivalent combination of education and experience

Job description

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Hiring Range: $80,000.00 - $105,000.00 (salary commensurate with experience/education)

FLSA Status: Exempt

To be considered, all completed application materials must be submitted before the deadline.

GENERAL STATEMENT OF DUTIES:

This position supports and coordinates Burke County's performance, strategy, innovation efforts,. This position assists in implementing the policies and goals of the Burke County Board of Commissioners (the "Board"), and drafting the annual county budget.

DUTIES AND RESPONSIBILITIES:

To successfully perform this position, an individual must be able to perform the following:

• Reviews and analyzes Burke County's staffing and workflow process, recommending improvements to each area
• Plans and directs continuous quality improvement (CQI) activities, publishes reports, tracks improvement activities and provides training for improvement areas.
• Develops, revises, and implements Burke County plans, programs, and procedures to improve daily operations
• Reviews, processes, and monitors the County Manager Department's reports, communications, and services to ensure consistency, quality, and transparency
• Develops and implements tools and reporting used for planning, forecasting, and monitoring various county departments and programs
• Attends, presents, and participates in various meetings, committees, councils, and organizations to provide information about Burke County performance to the Board, County leadership, and external stakeholders.
• Effectively communicates (orally and in writing) with the Board, Burke County officials, County staff, and the public; works closely and frequently with management and departmental leadership
• Reviews internal department program operations, recommending best practices based on North Carolina county benchmarks
• Receives, reviews, evaluates, and works to resolve complaints, project requests, and other issues from and with Burke County personnel, Burke County leadership, and external agencies and their representatives
• Prepares and maintains records, reports, forms, letters, and memorandums regarding Burke County and its departments' budgets
• Engages in difficult negotiations requiring a well-developed sense of timing and strategy
• Performs other duties as required or assigned

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelor Degree in Public Administration, Business Administration, Finance, or another closely related field
• At least three (3) years of experiences in performance and management developing the necessary knowledge and skill to work in this position
• An equivalent combination of education and experience will be considered.

PHYSICAL REQUIREMENTS, WORKING CONDITIONS, AND OCCUPATIONAL EXPOSURES:

• Standard vision requirements, with or without corrective lenses
• Occasionally lifts up to ten (10) pounds
• Occasionally spends time standing and walking
• Routinely spends time speaking or hearing
• Frequently spends time sitting and using hands or fingers to handle, feel, type, or text
• Subjected to some mental effort and potential stressful situations during day to day operations

REQUIRED SKILLS/ABILITIES:

• Proficient in spoken and written English
• Ability to express and exchange ideas through verbal communication
• Ability to receive instructions or information through verbal communication
• Ability to prepare and analyze written or computer data
• Strong analytical, decision-making, and problem-solving skills
• Ability to select, evaluate, and interpret data from several sources, such as guidelines, policies, and procedures
• Excellent verbal and written communication and interpersonal skills
• Ability to operate and use systems, technologies, and machines required to perform duties of this position
• Excellent organizational and time management skills

Burke County is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, genetic information, or disability in employment or the provision of services.