Strategic Workforce Partnerships Lead

Ozarks Technical Community College; Springfield (MO); On-site; USD 45,000 - 55,000; Full time

Job summary

Ozarks Technical Community College in Springfield, MO is seeking a Business Development Specialist to build relationships with area employers and grow workforce training opportunities. You will identify training needs, connect clients with solutions, and manage contracts end-to-end from proposal to delivery.

The role requires strong communication, sales or account management experience, and the ability to manage multiple priorities in a collaborative, college setting.

Qualifications

• Associate's degree from a regionally accredited institution.
• Demonstrated interest or experience in sales, account management, or customer service.
• Ability to manage multiple priorities and work independently.
• Strong oral and written communication skills.
• Ability to use information technology for professional productivity (such as Microsoft Office Suite and CRM software).

Responsibilities

• Serve as the point of contact for local employers seeking workforce training solutions.
• Support the delivery of customized training programs at employer sites or college facilities.
• Support new program delivery to meet the changing needs of the regional workforce.
• Meet directly with companies to assess training needs and match them with appropriate instructional solutions.
• Assist in developing training outlines and scopes of work in response to employer requests.
• Schedule classes, secure instructors, and coordinate space, equipment, and materials for training sessions.
• Work closely with instructors and Business Development Manager to ensure delivery of high-quality, hands-on training that aligns with employer expectations.
• Track participation, gather feedback, and follow up with employers to ensure satisfaction and identify future needs.
• Develop pricing and proposals for customized training contracts.
• Regularly visit job sites, shop floors, and training locations to support active programs.
• Maintain accurate and timely information in client relationship software.
• Actively participate in prospecting potential industry partners resulting in net new opportunities.
• Support recruiting efforts for new instructors and subject matter experts.
• Exhibit exemplary attendance and punctuality.
• Comply with college policies and procedures.
• Perform other duties as assigned.

Skills

Sales experience

Account management

Customer service

Multitasking

Independent work

Team collaboration

Communication skills

IT productivity

Education

Associate's degree

Bachelor's degree

Tools

Salesforce CRM

Colleague

Job description

Ozarks Technical Community College in Springfield, MO is seeking a Business Development Specialist to build relationships with area employers and grow workforce training opportunities. You will identify training needs, connect clients with solutions, and manage contracts end-to-end from proposal to delivery.

The role requires strong communication, sales or account management experience, and the ability to manage multiple priorities in a collaborative, college setting.