Onsite Resource Lead — Field Operations & Dispatch

Computacenter AG & Co. oHG; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Computacenter AG & Co. oHG is seeking an Onsite Resource Manager to lead resource coordination across field teams at Saline, MI, translating project work plans into daily field execution and resolving staffing bottlenecks to keep milestones on track.

This role requires 5+ years in onsite operations, strong leadership, and proficiency with MS Excel, MS Teams, and WFM tools. The position is based in Saline, MI with field-focused responsibilities and audit-ready processes.

Qualifications

• 5+ years in onsite operations, workforce management, or field coordination.
• 2+ years supporting data center, mission-critical infrastructure, or complex construction-adjacent environments.
• Proven success managing multi-vendor teams and daily crew dispatch.
• Legally eligible to work in the United States.

Responsibilities

• Serve as the main point of contact for onsite resource coordination across internal employees, contractors, and partner personnel.
• Maintain daily communication with site leadership and sponsors regarding staffing status, schedule impacts, and operational progress.
• Route material risks, safety concerns, staffing shortfalls, and quality deficiencies through established site governance to central WFM and RDD leadership.
• Build, consolidate, and maintain site-level shift schedules aligned with project timelines, skill requirements, and planned coverage.
• Direct shift start/end reconciliations, deploying cross-functional crews and reallocating capacity to address competing site priorities.
• Monitor daily attendance, shift exceptions, and call-offs while validating timekeeping data to ensure accurate hours and utilization reporting.
• Oversee partner labor execution, ensuring third-party teams adhere to work instructions, quality standards, safety protocols, and productivity targets.
• Coordinate badging, site clearance, safety orientation, and onboarding/offboarding logistics for all incoming field personnel.
• Partner with QA and Scope Acceptance leads to ensure completed work is inspected and open quality punch-lists are factored into daily resource assignments.
• Produce daily site workforce reports detailing scheduled vs. actual headcount, attendance exceptions, active risks, and action items.
• Maintain complete records of daily rosters, timekeeping, and safety clearances to ensure constant audit readiness.
• Identify opportunities to streamline field workflows and time-tracking while championing company core values and site safety standards.

Skills

MS Excel

MS Teams

WFM platforms

Education

High school diploma or GED

Associate or Bachelor's degree preferred

Job description

Computacenter AG & Co. oHG is seeking an Onsite Resource Manager to lead resource coordination across field teams at Saline, MI, translating project work plans into daily field execution and resolving staffing bottlenecks to keep milestones on track.

This role requires 5+ years in onsite operations, strong leadership, and proficiency with MS Excel, MS Teams, and WFM tools. The position is based in Saline, MI with field-focused responsibilities and audit-ready processes.