Strategic Workforce Analytics & Market Intelligence Lead

First Tech Federal Credit Union; Marlborough (MA); On-site; USD 93,000 - 111,500; Full time

Benefits offered by this job

401(k) match

Paid time off and holidays

Discounts on lending products

Job summary

First Tech Federal Credit Union is seeking a data-driven Workforce Analytics professional in Marlboro, MA area to transform talent data into actionable insights for strategic decisions. You will forecast talent needs, analyze trends, and identify opportunities to strengthen workforce readiness across multiple functions.

The role emphasizes executive-ready storytelling and cross-functional collaboration. The ideal candidate has 4–6 years of relevant experience and a Bachelor's degree in a related

Qualifications

• Demonstrated ability to analyze complex data, identify trends, and translate findings into practical business recommendations.
• Strong experience with workforce forecasting, scenario planning, data modeling, and reporting methodologies.
• Ability to manage multiple priorities and independently drive projects with moderate scope and complexity.

Responsibilities

• Develop and deliver key talent metrics and insights, including bench strength, succession health, retention risk, and internal mobility trends.
• Analyze workforce data, business trends, and organizational priorities to assess current and future talent supply and demand needs, as well as identifying patterns, risks, and opportunities.
• Translate complex data into clear, actionable insights and executive-ready narratives.
• Develop workforce forecasts, scenarios, and planning models that support operational and strategic decision-making across multiple functions.
• Identify workforce risks, capability gaps, and talent-related challenges, and recommend solutions to address priority business needs.
• Partner with leaders, Human Resources, and other stakeholders to understand workforce requirements and translate business objectives into actionable workforce strategies.
• Evaluate labor market, industry, and internal workforce trends to provide insights that inform planning efforts and talent investments.
• Lead or support workforce planning initiatives and projects, ensuring deliverables are completed on time and aligned with organizational objectives.
• Interpret workforce policies, planning frameworks, and analytical findings to address unique business situations and emerging workforce challenges.
• Use quantitative and qualitative analysis to solve complex workforce issues that may affect multiple teams, functions, or business areas.
• Prepare reports, presentations, and recommendations that communicate workforce insights and support informed decision-making.
• Provide guidance, knowledge sharing, and informal coaching to colleagues while promoting consistent workforce planning practices and methodologies.

Skills

Data analysis

Forecasting

Data storytelling

Multitasking

Education

Bachelor's degree in relevant field

Tools

Excel

Tableau

Power BI

Job description

First Tech Federal Credit Union is seeking a data-driven Workforce Analytics professional in Marlboro, MA area to transform talent data into actionable insights for strategic decisions. You will forecast talent needs, analyze trends, and identify opportunities to strengthen workforce readiness across multiple functions.

The role emphasizes executive-ready storytelling and cross-functional collaboration. The ideal candidate has 4–6 years of relevant experience and a Bachelor's degree in a related