Strategic Workforce Analytics Manager

Inter-Con Security; New York (NY); On-site; USD 80,000 - 110,000; Full time

Job summary

Inter-Con Security Systems, Inc. is seeking an Office Support Manager to oversee systems, data, and processes that keep field staffing running smoothly. You will forecast needs, identify gaps, and design scalable solutions in a fast-paced environment while leading and developing a team.

The role requires strong judgment, a data-driven mindset, and the ability to push back on requests that do not align with policy or capacity. Strong communication and project management skills are essential.

Qualifications

• Bachelor's degree required.
• Experience managing and developing a team.
• Ability to ramp up on field-specific processes with structured training.

Responsibilities

• Lead workforce planning and scheduling operations.
• Develop and mentor a responsive staffing team.
• Use data to forecast staffing needs and surface issues early.
• Create SOPs and drive process improvements.
• Translate complex data into actionable recommendations.

Skills

Leadership

Data analysis

Forecasting tools

Communication

Project management

Excel

Salesforce

Dashboards

Education

Bachelor's degree

Tools

Excel

Salesforce

Dashboards

Job description

Inter-Con Security Systems, Inc. is seeking an Office Support Manager to oversee systems, data, and processes that keep field staffing running smoothly. You will forecast needs, identify gaps, and design scalable solutions in a fast-paced environment while leading and developing a team.

The role requires strong judgment, a data-driven mindset, and the ability to push back on requests that do not align with policy or capacity. Strong communication and project management skills are essential.