Strategic Workflow & Resource Optimization Lead

ED03 Elliott Davis Advisory, LLC

Greenville (SC)

On-site

USD 90,000 - 130,000

Full time

9 days ago

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Benefits offered by this job

Paid time off

Flexible schedules

Parental leave

Health benefits

Coaching

Career development

Beyond program

Job summary

Elliott Davis seeks a Workflow and Resource Allocation Manager to optimize end-to-end production workflow across Tax industry teams. You will deploy staff, sequence projects, and balance workloads to meet turnaround-time, billable-hour, and revenue targets.

The role requires independent judgment and data-driven decision making within a collaborative firm culture. Building trusted advisory relationships with industry leaders and engagement teams, you will drive proactive schedule adjustments and

Qualifications

Bachelor’s degree preferred in business, operations, finance, or related field.
2+ years of Tax Support Administrator or similar scheduling/production coordination experience preferred.
Strong attention to quality, accuracy, and detail.

Responsibilities

Manage day-to-day production workflow for assigned tax industry teams with autonomy.
Analyze capacity, upcoming reviews, and priorities to adjust schedules proactively.
Resolve resource conflicts and rebalance workloads across practice areas.
Enforce delivery timelines across preparation, review, and completion stages.
Lead briefs and touchpoints to audit work-in-progress and adjust schedules in real time.
Develop recovery plans for aging or at-risk work and escalate only critical issues.
Design onboarding workflows and map resources within master production schedule.
Support long-term scheduling and capacity planning with predictive resource views.