Strategic Wholesale Fulfillment Planner

Morphe; Los Angeles (CA); On-site; USD 60,000 - 75,000; Full time

Job summary

Morphe in Los Angeles is seeking a Fulfillment Planner to support the order management process for wholesale accounts. You will collaborate with cross-functional teams to ensure timely fulfillment and delivery of orders to meet monthly revenue and fill-rate targets.

Responsibilities include processing EDI and manual orders, allocating inventory, coordinating with Account Managers, and supporting shipment execution with DC and carriers, while analyzing backorders and improving efficiency.

Qualifications

• Advanced proficiency in Microsoft Excel and MS Office.
• Strong written and verbal communication skills.
• Ability to learn quickly in a fast-paced environment with minimal supervision.
• Experience with ERP systems, preferably NetSuite.
• Wholesale fulfillment or operations experience in consumer goods.

Responsibilities

• Process EDI and manual orders; review orders and notify stakeholders.
• Allocate inventory to orders for fulfillment to the distribution center.
• Collaborate with Account Managers and wholesale customers on service and transparency.
• Support shipment execution with DC and transportation partners to meet delivery requirements.
• Liaise between DC and internal teams to resolve order-related inquiries.
• Assist with returns, shortages, chargebacks, and trend analysis.
• Prepare weekly sales reports and distribute recurring performance reports.
• Suggest process improvements to raise efficiency.

Skills

Advanced Excel

Strong communication

Fast learner

Organizational skills

Problem solving

Cross-functional collaboration

Written and verbal communication

Tools

NetSuite ERP

Job description

Morphe in Los Angeles is seeking a Fulfillment Planner to support the order management process for wholesale accounts. You will collaborate with cross-functional teams to ensure timely fulfillment and delivery of orders to meet monthly revenue and fill-rate targets.

Responsibilities include processing EDI and manual orders, allocating inventory, coordinating with Account Managers, and supporting shipment execution with DC and carriers, while analyzing backorders and improving efficiency.