Strategic Venue Event Sales Manager

Encore Global; Houston (TX); On-site; USD 50,000 - 55,000; Full time

Job summary

Encore Global in Houston is seeking a Sales Manager, Venues to guide customers through event experiences and develop solutions that meet goals, delivering a compelling event. You will cultivate relationships with hotel personnel and collaborate across Encore to maximize revenue and service quality.

The role demands a proactive sales approach, strong communication, and familiarity with audiovisual tech. You will manage proposals, quotes, and a robust CRM pipeline within a dynamic hotel/venue

Qualifications

• BS/BA or 1+ years of Encore or equivalent experience required.
• 1 year technology sales or hospitality experience preferred.
• Prior sales experience in audiovisual is a plus.
• Knowledge of hospitality industry and sales processes preferred.
• Technical aptitude and computer proficiency required.
• Strong written and verbal communication skills.

Responsibilities

• Revenue Generation: Drive results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore’s sales process and methodology.
• Revenue Generation: Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.encoreglobal.com, venue booking system, or other sources as assigned.
• Revenue Generation: Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
• Revenue Generation: Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
• Revenue Generation: Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.
• Relationship Management: Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
• Relationship Management: Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences.
• Relationship Management: Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
• Relationship Management: Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
• Relationship Management: Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.
• Sales Accountability: Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
• Sales Accountability: Ensure all known opportunities are in CRM and completely accurate and updated at all times.
• Sales Accountability: See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.
• Sales Accountability: Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented.
• Sales Accountability: Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.

Skills

Tech sales

Hospitality knowledge

A/V sales experience

Technical aptitude

Communication skills

BS/BA or equivalent experience

Education

BS/BA or equivalent experience

Job description

Encore Global in Houston is seeking a Sales Manager, Venues to guide customers through event experiences and develop solutions that meet goals, delivering a compelling event. You will cultivate relationships with hotel personnel and collaborate across Encore to maximize revenue and service quality.

The role demands a proactive sales approach, strong communication, and familiarity with audiovisual tech. You will manage proposals, quotes, and a robust CRM pipeline within a dynamic hotel/venue