Strategic Vendor & Tech Partnerships Lead

Texas Capital Bank; United States; On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Fertility and family building aids

Life and disability insurance

401K match

Paid leave

Paid holidays

PTO

Job summary

Texas Capital Bank seeks a senior IT vendor and relationship manager to lead and optimize the vendor portfolio with a focus on cost savings, risk management, and strategic sourcing across technology and operations. You will collaborate with technology, legal, finance, and business units to ensure compliant, value-driven vendor relationships.

The role demands 10+ years in IT vendor management within banking, CPSM/Six Sigma is preferred, and a track record of negotiating complex contracts and

Qualifications

• Bachelor’s degree required; Master’s preferred.
• Experience in banking or financial services is expected.
• 10+ years in IT vendor and relationship management, strategic sourcing and technology operations.
• CPSM or Six Sigma certification preferred.
• Vendor lifecycle management experience is required.

Responsibilities

• Establish and maintain strategic relationships within the business to manage all third-parties through regular performance reviews, goal-setting discussions, and expectation alignment sessions
• Analyze vendor performance metrics, platform reliability, and contractual compliance using data-driven methods; conduct periodic assessments and reviews to ensure adherence to established agreements
• Assist in the negotiation of vendor contracts including licensing, pricing structures, implementation timelines, and service level agreements; ensure all terms align with company policies and data security standards
• Monitor third-party technology and risk with the appropriate parties to ensure successful delivery against contractual obligations and implement remediation strategies for compliance gaps or performance deficiencies
• Serve as a customer-focused point of contact to address vendor-related complaints, platform outages, delivery delays, and contractual disputes; develop solutions that maintain positive relationships while protecting Firm interests
• Identify and implement cost-saving initiatives and value optimization opportunities across the vendor portfolio; maintain awareness of emerging fintech solutions and competitive alternatives
• Partner with technology, legal, finance, and operations teams to ensure vendor relationships support digital transformation goals and maintain compliance with internal policies and external regulations
• Apply strong analytical skills to evaluate vendor performance data and market trends; develop technology sourcing strategies aligned with corporate innovation goals and provide recommendations for portfolio optimization
• Identify complex vendor-related challenges and implement data-driven solutions; provide proactive recommendations to enhance vendor capabilities and service delivery

Skills

Cost optimization

Analytical thinking

Third-party risk mgmt

Stakeholder relationships

Mentoring

Communication skills

Fast-paced environment

Education

Bachelor's degree in business administration, supply chain management, or related field

CPSM or Six Sigma certification

Job description

Texas Capital Bank seeks a senior IT vendor and relationship manager to lead and optimize the vendor portfolio with a focus on cost savings, risk management, and strategic sourcing across technology and operations. You will collaborate with technology, legal, finance, and business units to ensure compliant, value-driven vendor relationships.

The role demands 10+ years in IT vendor management within banking, CPSM/Six Sigma is preferred, and a track record of negotiating complex contracts and