Strategic Utility Operations & Billing Coordinator

Fairfield Residential; San Diego (CA); On-site; USD 58,000 - 65,000; Full time

Benefits offered by this job

Paid time off

401(k) matching

Medical, dental & vision insurance

Flexible spending account

Life insurance

Job summary

Fairfield Residential seeks a full-time Utility Management Services Coordinator to manage utility accounts, review bills, produce reports, and support expense control from Fairfield's San Diego office. The role requires coordinating with property teams, vendors, and accounting to ensure accurate invoicing and efficient operations.

Ideal candidates have at least 2 years in commercial/multifamily real estate or related fields, strong Excel and Yardi skills, and the ability to manage multiple

Qualifications

• Minimum 2 years of commercial/multifamily real estate, financial analysis, accounting, utility management, resident billing, or related experience.

Responsibilities

• Coordinate utility account setup, transfers, disconnections, and service changes.
• Support account transitions for acquisitions, new construction, and operating properties.
• Maintain account records, provider documentation, and tracking information.
• Review and resolve utility invoicing issues, billing discrepancies, payment issues, and billing inquiries.
• Research account variances and coordinate corrective action.
• Partner with Accounting, property teams, and vendors to resolve billing concerns.
• Track utility usage, expense trends, billing recovery, leaks, meter issues, and performance variances.
• Prepare reports, analyses, billing summaries, presentations, and benchmarks.
• Support budgeting, proformas, and utility performance reviews.
• Serve as liaison among utility providers, vendors, residents, property teams, Accounting, Asset Management, and other stakeholders.
• Coordinate issue resolution and communicate updates across involved parties.
• Support utility recovery and operational initiatives.
• Assist with waste management, landlord utility agreements, sales tax removal, rate schedule updates, submetering, and master meter requests.
• Utilize technology and reporting tools to improve expense control and process efficiency.
• Complete required training and comply with Fairfield standards and applicable regulations.

Skills

Advanced Excel

Microsoft Office

Yardi

Utility reporting

Resident billing

Multifamily ops

Utility recovery

Expense trends

Billing reports

GL coding

Customer service

Analytical skills

Organizational skills

Verbal communication

Written communication

Vendor coordination

Prioritization

Confidentiality

Education

Four-year degree in business

Tools

Yardi

Billing system

Job description

Fairfield Residential seeks a full-time Utility Management Services Coordinator to manage utility accounts, review bills, produce reports, and support expense control from Fairfield's San Diego office. The role requires coordinating with property teams, vendors, and accounting to ensure accurate invoicing and efficient operations.

Ideal candidates have at least 2 years in commercial/multifamily real estate or related fields, strong Excel and Yardi skills, and the ability to manage multiple