Strategic Utility Billing & Liens Manager

City of North Miami; Miami (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid holidays

Job summary

City of North Miami is seeking an experienced Utility Billing and Liens Manager to oversee lien management and water/billing collections. You will align financial processes with city policies and manage a dedicated team to ensure timely billing and receivables across departments.

The role requires 7+ years in liens/collections or a finance background, strong leadership, and proficiency with financial software. Expect collaboration with city directors and regular reporting to the CFO.

Qualifications

• Bachelor’s degree in finance or related field or minimum of 7 years of experience in liens, collections, or a related field.
• Valid Driver’s License

Responsibilities

• Oversee operations related to liens and utility billing.
• Coordinate with Neighborhood Services Director on collections of violations and liens.
• Ensure accurate and timely billing, payment processing, and account reconciliation.
• Develop and implement financial policies and procedures for lien and water collection services.
• Ensure compliance with local, state, and federal liens and water collection regulations.
• Prepare and present financial reports to CFO related to Accounts Receivable and Accounts Payable for liens, water, and sewer.
• Oversee accounts receivable for all departments and prepare regular receivable reports to CFO.
• Lead and manage the utility billing, liens, and water collections team.
• Provide training and development for team members.
• Foster a collaborative and efficient work environment.
• Liaise with directors, including government agencies and service providers.
• Address and resolve customer inquiries and complaints related to billing and collections.
• Develop strategies to improve customer satisfaction and operational efficiency.
• Participate in budgeting for the finance department.
• Forecast future financial performance related to liens and water collections.
• Identify areas for cost reduction and revenue enhancement.
• Leverage technology to improve billing and collections efficiency.
• Stay updated on industry trends and best practices in financial management.

Skills

Leadership

Regulatory knowledge

Analytical thinking

Communication

Team management

Education

Bachelor’s degree in finance or related field

Tools

Microsoft Office Suite

Financial software

Job description

City of North Miami is seeking an experienced Utility Billing and Liens Manager to oversee lien management and water/billing collections. You will align financial processes with city policies and manage a dedicated team to ensure timely billing and receivables across departments.

The role requires 7+ years in liens/collections or a finance background, strong leadership, and proficiency with financial software. Expect collaboration with city directors and regular reporting to the CFO.